Making Communication Easier in Difficult Times

These workshops will use simulated situations to give managers an important opportunity to practice essential communication skills in key areas of the management environment.  By the end of the workshop managers will be able to:

Series 1

• Learning about effective management strategies to address performance management, misconduct and attendance issue

• Understanding the demands on managers for skilful communication when managing restructuring

Series 2

• Handling Situations with increased confidence by the use of skilful communication when managing bullying, workplace disputes, grievances, welfare and conflict issues

Series 3

• An understanding of emotional intelligence

• Creating mechanisms for voicing objections

• Learning how to express dissent constructively

• Appreciating the importance of individual control

• Understanding your own management style

This practical based workshop is suitable for any members of staff who have management or team responsibilities now or those who would wish to pursue a career in management in the future.

For more information about Making Communication Easier in Difficult Times please contact: