Student Voice

At Staffordshire University we value your views and recognise the importance of listening to your student voice, to help us monitor and improve our services and to make sure that our students really are at the heart of what we do.  There are many opportunities for you to let us know what you think... we're all ears!

We use a variety of questionnaires and surveys throughout the year and have listed below some of the ways in which you can use your student voice.  Visit our Student Feedback page to see how your Faculty/School are responding to your feedback

We are proud to announce that Tom Holmes, a Staffordshire University student, was the winner of the National Student Survey 2012 Design Competition.  Read more about how his design has been used for the 2012 marketing campaign and check out the NSS information video

Could this be your design next year?  Are you a talented Designer? 
Want the opportunity to showcase your creative skills by having your design in the 2013 national marketing campaign?

The National Student Survey (NSS) is a UK wide survey that asks final year* undergraduate students for their opinion on their student experience at university  (*some exceptions apply)

This survey has now closed - a big thank you to all those who took part!

All eligible students who completed the 2012 survey have been entered into our fantastic prize draw for a chance to win an iPad or £350 cash.  The lucky winner will be invited to receive their prize at an exclusive Presentation Event on 15 June 2012 - details to follow

ALL students on programmes that secured a 70% plus response rate will receive a £5 Amazon voucher!  Check your student email account for details

Visit our Student Survey page for more information

The Student Viewfinder Survey (SVS) is open to current undergraduate students who are not eligible to take part in the NSS.  It is an opportunity for you to let us know your opinion on your student experience and for us to identify potential areas for development

This survey is now closed and we are pleased to announce that we have had a record response rate - so thanks to all those who took part! 

All eligible students who filled out the survey have been entered into our fantastic prize draw for a chance to win an iPad or £350 cash.  The lucky winners will be invited to receive their prizes at an exclusive Presentation Event on 15 June 2012 - details to follow

Visit our Student Survey page for more information

The Postgraduate Taught Experience Survey (PTES) is an opportunity for current postgraduate students to feedback on their student experience

This survey is now closed and we are pleased to announce that we have had a record response rate - so thanks to all those who took part! 

All eligible students who filled out the survey have been entered into our fantastic prize draw for a chance to win an iPad or £350 cash.  The lucky winners will be invited to receive their prizes at an exclusive Presentation Event on 15 June 2012 - details to follow

Visit our Student Survey page for more information   

Are you a student studying at one of our partner colleges?

The 2012 surveys have now closed! 

We'd like to say a big thank you to all those who have taken part this year.  All eligible students who have completed a survey have been entered into our fantastic prize draw for a chance to win an iPad or £350 cash!  The lucky winners will be invited to receive their prize at an exclusive Presentation Event on 15 June 2012 - more details to follow

Remember your student voice counts... we're all ears! 

There are many other opportunities for you to comment on your student experience throughout the year - you can:

• email studentexperience@staffs.ac.uk if you would like to give informal feedback or would like to ask a question about your time here at Staffordshire University 

• contact your Faculty Student Guidance Advisor based in your Faculty/School or contact a Student Guidance Officer - visit the Student Guidance page for contact details

• talk to your personal tutor

• the Students' Union is here to support you throughout your University life.  If you have a problem with any part of your student experience and would like support in getting your views heard and making change happen, tell us what you think using our online feedback form

STARs are the voice of students in matters relating to your course and act as a link between you, the University and the Students' Union

STARs are there for you to feedback on your course, whether it's positive or negative  

For more information and to find out who your Faculty Student Rep is please visit the Students' Union website

Subject tutors will ask you to evaluate your learning experience on their modules by completing a questionnaire at the end of the module. You will also be asked to complete a questionnaire at the end of the year about your general experience as a student on a particular award

This information is then fed through the Annual Monitoring Process which results in actions at Award, Faculty and University level. These actions are monitored throughout the year, through Committees which have student representation

For further information, please visit your Faculty/School pages

Each subject area has a Student-Staff Liaison Group (SSLG) chaired by the Award Leader. These meetings are an effective way of monitoring your award in each Faculty/School and identifying/resolving any issues that may arise

For more details please see your Faculty/School student handbook

There are also a large number of other committees both in the Faculty/School and in the University as a whole, which have student members

For more details please see your student handbook

We recognise that there may be occasions when our feedback process is not sufficient to deal with a specific issue.  For this reason we have a formal University Complaints Procedure (PDF, file size: 219.5KB)

Before submitting a formal complaint, we would suggest, wherever possible, you take the opportunity to resolve your grievance, informally at a local level within your Faculty/School.  You can also talk to your Faculty Student Guidance Advisor or a Student Guidance Officer