Student Voice

At Staffordshire University we value your views and recognise the importance of listening to your student voice, to help us monitor and improve our services and to make sure that our students really are at the heart of what we do.  There are many opportunities for you to let us know what you think... we're all ears!

We use a variety of questionnaires and surveys throughout the year and have listed below some of the ways in which you can use your student voice.  Visit our Student Feedback page to see how your Faculty/School are responding to your feedback

We are proud to announce that Tom Holmes, a Staffordshire University student, is the winner of the National Student Survey 2012 Design Competition.  Read more about how his design is being used for the 2012 NSS marketing campaign.  He has also been involved in the production of this NSS information video for students... take a look!

The National Student Survey (NSS) is a UK wide survey that asks final year* undergraduate students for their opinion on their student experience at university  (*some exceptions apply)

All eligible students who complete the 2012 survey will be entered into our fantastic prize draw for a chance to win an iPad2 or £350 cash 

Good News!  ALL students on programmes that secure a 70% plus response rate will each receive a £5 Amazon voucher

Visit our Student Survey page for more information      

Your student voice counts... we're all ears!

The Student Viewfinder Survey (SVS) is open to current undergraduate students who are not eligible to take part in the NSS.  It is an opportunity for you to let us know your opinion on your student experience and for us to identify potential areas for development

All eligible students who complete the 2012 survey will be entered into our fantastic prize draw for a chance to win an iPad2 or £350 cash.  Visit our Student Survey page for more information   

This survey is now live! Check your University student email for your personalised invitation to take part

Remember your student voice counts... we're all ears!

The Postgraduate Taught Experience Survey (PTES) is an opportunity for current postgraduate students to feedback on their student experience

All eligible students who complete the 2012 survey will be entered into our fantastic prize draw for a chance to win an iPad2 or £350 cash.  Visit our Student Survey page for more information   

This survey is now live! Check your University student email for your personalised invitation to take part

Remember your student voice counts... we're all ears!

There are many other opportunities for you to comment on your student experience throughout the year - you can:

• email studentexperience@staffs.ac.uk if you would like to give informal feedback or would like to ask a question about your time here at Staffordshire University 

• contact your Faculty Student Guidance Advisor based in your Faculty/School or contact a Student Guidance Officer - visit the Student Guidance page for contact details

• talk to your personal tutor

• the Students' Union is here to support you throughout your University life.  If you have a problem with any part of your student experience and would like support in getting your views heard and making change happen, tell us what you think using our online feedback form

STARs are the voice of students in matters relating to your course and act as a link between you, the University and the Students' Union

STARs are there for you to feedback on your course, whether it's positive or negative  

For more information and to find out who your Faculty Student Rep is please visit the Students' Union website

Subject tutors will ask you to evaluate your learning experience on their modules by completing a questionnaire at the end of the module. You will also be asked to complete a questionnaire at the end of the year about your general experience as a student on a particular award

This information is then fed through the Annual Monitoring Process which results in actions at Award, Faculty and University level. These actions are monitored throughout the year, through Committees which have student representation

For further information, please visit your Faculty/School pages

Each subject area has a Student-Staff Liaison Group (SSLG) chaired by the Award Leader. These meetings are an effective way of monitoring your award in each Faculty/School and identifying/resolving any issues that may arise

For more details please see your Faculty/School student handbook

There are also a large number of other committees both in the Faculty/School and in the University as a whole, which have student members

For more details please see your student handbook

We recognise that there may be occasions when our feedback process is not sufficient to deal with a specific issue.  For this reason we have a formal University Complaints Procedure (PDF, file size: 219.5KB)

Before submitting a formal complaint, we would suggest, wherever possible, you take the opportunity to resolve your grievance, informally at a local level within your Faculty/School.  You can also talk to your Faculty Student Guidance Advisor or a Student Guidance Officer