Other Sources of Support

These services may be of help or interest to you.  Some of the organisations are local to the Staffordshire area and some are national.  The list is arranged by issue/subject.

Please note that Staffordshire University is not responsible for the quality or accuracy of the services and information provided by organisations external to the University, but hopes these will be of benefit to students.

Saive

Tel: (01782) 683133 - Offering support to people who have been sexually abused.

National domestic Violence helpline run by Women's Aid

Tel: (0808) 2000 247 (National Helpline).

Offering help for women experiencing domestic violence.  For further information and details of the nearest safe place to stay, visit the Women's Aid website.  

Savana

Unit 27, The Dudson Centre, Hanley, Stoke on Trent, ST1 5DD.

Tel: (01782) 221000 - Run by women, offering counselling for women & girls who have experienced any form of sexual assault, whether recently or at any time in the past; open 9.30am - 4pm Monday - Friday.  (24 hour answerphone).  See also further information on Rape Crisis centres in England and Wales.

Citizens Advice Bureau

Offering advice and information on a wide range of issues.  Visit the CAB national website for more information and details of your nearest branch and contact details.

Student Advice Centre (Students' Union, Staffordshire University)

Reception, College Road campus, Stoke.  Tel: (01782) 294629.

Reception, Beacon building, Stafford.  Tel: (01785) 353311.

Offering information and advice on a wide range of issues including housing, academic apeals, debt and benefit rights.  At certain times there is a solicitor available for legal advice.  For further information see the StaffsUnion website.

ADSIS - Alcohol & Drug Service in Staffordshire

ADSIS HQ, 2 Hargreaves Court, Staffs Technology Park, Beaconside, Stafford.  Tel: (01785) 224771.

ADSIS Hanley, 134 Broad Street, ST1 4EQ.  Tel: (01782) 271096.

Offering advice, support and information to anyone affected by their own or someone else's drinking and/or drug use.

For further details, see the ADSIS website. 

Alcoholics Anonymous

Helping people with alcohol problems.  Alcoholics Anonymous website

The Dove Service

The Dudson Centre, Hope Street, Hanley, Stoke on Trent.  Tel: (01782) 683155.

'Providing support and counselling to those struggling with bereavement, life-changing illness and loss.' There are services for all age groups.  www.thedoveservice.org.uk

Cruse Bereavement Care

Tel: 0844 477 9400  helpline@cruse.org.uk

Offering information, and support to anyone affected by bereavement. Cruse Bereavement Care

Victim Support

Victim Support North Staffordshire, Winton House, Stoke Road, Shelton ST4 2RW.  Tel: 01782 843908.

Victim Support Mid-Staffordshire, The Haling Dene Centre, Penkridge, Staffordshire ST19 5DT.  Tel: 01785 715666.

Victim Support South-East Staffordshire, Mansell House, 22 Bore Street,  Lichfield, Staffordshire, WS13 6LL.  Tel: 01543 301000

Offers support and information for victims of crime.  Victim Support national website

ADSIS - Alcohol & Drug Service in Staffordshire

ADSIS HQ, 2 Hargreaves Court, Staffs Technology Park, Beaconside, Stafford.  Tel: (01785) 224771.

ADSIS Hanley, 134 Broad Street, ST1 4EQ.  Tel: (01782) 271096.

Offering advice, support and information to anyone affected by their own or someone else's drinking and/or drug use.

ADSIS website

Community Drug Service

76-82 Hope Street, Hanley, Stoke on Trent, ST1 5BY.  Tel: (01782) 425100.

Offering advice, information and counselling to drug users, their friends and family.

Frank - a national drug helpline

Tel: (0800) 776600.

24-hour advice and help.  This can be offered in a variety of different languages.  Talk to Frank website

Release

Tel: (0845) 4500215. (11am - 1pm and 2pm - 4pm Monday to Friday).

Helpline offering information on all aspects of drugs and drug-taking including legal advice.  Release website

BEAT

Information and help on all aspects of eating disorders, including Anorexia Nervosa, binge eating disorder and related eating disorders.

Wensum House, 103 Prince of Wales Road, Norwich, NR1 1DW.

Youthline (up to and including 18 years old) 

Tel: 0845 634 7650.  Opening hours:- Lines open 4.30pm - 8.30pm Monday to Friday and 1pm to 4.30pm Saturday, Sunday - closed.  Bank holidays 11.30am - 2.30pm.  Text line 07786 201820.  Email address, fyp@b-eat.co.uk 

Helpline (19 years old and over) 

Tel: 0845 634 1414. Opening hours:- .  Lines open 10.30am - 8.30pm Monday to Friday and 1pm - 4.30pm Saturday.  Email address, help@b-eat.co.uk

For further information, visit the BEAT website. 

British Association for Counselling and Psychotherapy

Tel: 0870 443 5252
Offering information and counselling in the UK through its members.  For further information visit the BACP website.

Changes

Changes is a mental health charity that provides a recovery service for people in mental distress, based on users attending weekly mutual-help groups and following a 12 step recovery programme.

For further information visit the Changes website or telephone 01782 289592. 

Chinese Mental Health Association

Tel: 0845 122 8660

The Chinese Mental Health Association offers a helpline called `Wah Sum` that is dedicated to serving the Chinese community throughout the UK.  This is a confidential helpline run by experienced tri-lingual (Cantonese, Mandarin and English) workers and volunteers.  The helpline offers emotional support, information and advice to callers.

University Specialist Student Advisor

Providing support, guidance and/or advice to any student experiencing mental wellbeing difficulties.

Elsa Heffernan 01782 294517 (Cadman Courtyard, College Road, Stoke-on-Trent)
Heather Brown 01785 353615 (One Stop Shop, Stafford)

Specialist Student Advisors

Mind

83 Marsh Street, Hanley, Stoke on Trent, Staffs.  ST1 5HN.  Tel: (01782) 262100

28 Manor Avenue, Cannock, Staffs.  WS11 1AA.  Tel: (01543) 462907.

Helping people with any kind of mental distress.  Mind website

Multi Faith Chaplaincy

Faith House, 50 Carlton Road, Stoke on Trent.  Tel (01782) 294974

One Stop Shop, Ground Floor, Beacon Building, Stafford.  Tel (01785) 353382

Offering emotional and spiritual support. Multi Faith Chaplaincy

Rethink

Offering information about mental wellbeing difficulties and support that is available. Rethink website

Safe Spaces Network

The Safe Spaces Network offers a safe space to people in mental distress or crisis for whom a hospital admission is neither wanted nor needed.

Fur further information please contact: Tel: 01782 683168 or see the Brighter Futures website.  You can also email them on info@brighter-futures.org.uk.

Sane

40 Adler Street, London, NW1 5QP.  Tel: 08457 678000, 6pm - 11pm daily.

Offering support and information concerning all types of mental illness to both sufferers and carers.  Sane website

Staffordshire Mental Health Helpline

0808 800 2234 (7pm - 2am Monday to Friday, 2pm - 2am Weekends)

Offering support to anyone with a mental health difficulty.  Staffordshire Mental Health Helpline website

Staffordshire Mental Health information

Providing information and details of a range of mental health services and projects across Staffordshire where you can get help and advice.

Stoke Mental Health information

Providing information and details of a range of mental health services and projects in the City of Stoke-on-Trent and Staffordshire.

Student Health Service

Federation House, Station Road, Stoke on Trent.  Tel: (01782) 747174.  
Beaconside Health Centre Weston Road, Stafford.  Tel: (01785) 353570.
The GPs and nurses are used to dealing with students with emotional and/or psychological difficulties.  For more detailed information go to their websites:

Student Health Centre Stoke          Beaconside Health Centre Stafford

Students Against Depression

Information, resources and real student stories. Students Against Depression website

The Calm Zone

Support for young men aged 15-25.

The Calm Zone website

Self-injury Support

The Self-injury support website has lots of information about self-harm and also provides information on support groups and helplines throughout the Country.

The Echo Group is based in Stoke on Trent and provides support and information for people (male and female) who have experienced self harm aged 18 and above. They provide a group and drop-in session.  For further information contact the Echo Group on 01782 683192.

For further information about the Echo Group and other support, visit Self injury support website

The Muslim Youth Helpline

Tel: 0808 808 2008 Monday - Friday 6pm - 12am, Saturday - Sunday 12pm - 12am.

The Muslim Youth Helpline (MYH) is a registered charity which provides pioneering faith and culturally sensitve services to Muslim youth in the UK.  It is aimed at 16-25 year olds.  They provide a free and confidential counselling service available nationally via the telephone, email, internet and a face to face befriending service in the Greater London area.  The service uses male and female volunteers trained in basic counselling skills to respond to client enquiries.  MYH also runs an interactive peer support site.

The Samaritans

15 Chapel Lane, Burslem, Stoke on Trent ST6 2AB. Tel: (01782) 213555
Stafford Old Meeting Hall, Garden Street, Stafford.  Tel: (01785) 243333.
24 hour phoneline: (08457) 909090.     email: jo@samaritans.org
Offering emotional support to anyone who is suicidal or despairing.  For more detailed information go to the Samaritans website.

Visyon

Tel: 01260 290000

Visyon aims to provide emotional support for 11 to 25 year olds in and around the Congleton Borough. The service does provide support to people in Staffordshire whenever possible.  

GamCare

GamCare provides support, information and advice to anyone suffering through a gambling problem.

Talk live online to one of their trained Advisors or call their helpLine and speak to a trained Advisor for counselling support, information and advice. 8am – 2am, 7 days a week.  Tel: 0845 6000 133

For further information visit the Gamcare website

London Lesbian & Gay Switchboard

PO Box 7324, London, N1 9QS.  Tel: (020) 7837 7324 (24 hours).

Offering information and a support network. London Lesbian & Gay Switchboard website

Stonewall

Campaigning for equality and justice for lesbians, gay men and bisexuals.  Stonewall website

The LGBT - Disability Link Project

The Old Wedgwood Johnson Buildings,Pelham Street, Hanley, Stoke on Trent ST1 3LL

Tel: 01782 202611  Mob: 07563 348290  Email: lgbt-disability@disability-solutions.net

A confidential service for LGBT people with disabilities.

Staffordshire Buddies

PO Box 474, Hanley, Stoke on Trent, ST1 3HX.  Tel: (01782) 201251.
Offering advice and emotional support for people with HIV or AIDS. Staffordshire Buddies website

Terrance Higgins Trust Helpline

Tel: 0845 1221200.
Offering information on all aspects of HIV and AIDS. Terence Higgins Trust website

Gingerbread

Rothesay Court, Furnace Road, Longton, ST3 4LY. Tel: 01782 344740 or 0808 8020925. Email: sotgingerbread@gingerbreadcentre.co.uk

Offering support and advice to single parents. Gingerbread website 

Parent Direct

Tel: 0800 0151120. Email: parent.direct@stoke.gov.uk

Free information and advice for you and your family provided by the Early Years and Childcare team of Staffordshire County Council.

Monday to Thursday: 8.30am - 5.00pm, Friday: 8.30am - 4.30pm.

An answerphone is in operation during out of office hours. 

Health Centres

Federation House, Station Road, Stoke on Trent.  Tel: (01782) 747174.
Beaconside Health Centre Weston Road, Stafford.  Tel: (01785) 353570.
There are GPs and nurses available at both sites.  The nurses and GPs can offer advice and support on a variety of issues including pregnancy and contraception. Further information about the Health Centres

Family Mediation Service (North Staffordshire)

Winton House, Stoke Road, Shelton, Stoke on Trent, ST4 2RW. Tel: 0845 6020301.
19 Victoria Road, Tamworth.  Tel: 01827 314020. 

Family Mediation Services offer mediation to divorced, divorcing or separating parents to help them resolve disputes or potential disputes, particularly about their children, but including other issues such as financial or property.  Legal Aid may be available to pay for mediation.  The Family Mediation Service is a national organisation. 

Relate

North Staffordshire: The Dudson Centre, Hope Street, Hanley, Stoke on Trent, ST1 5DD.  Tel: (01782 683050)

Stafford: SDVS Centre, 131 - 141, North Walls, Stafford, ST16 3AD.  Tel: (01785) 242779

Counselling for people experiencing relationship difficulties.  For further information visit the Relate website.

The Forced Marriage Unit

Forced Marriage Unit, G55, Consular Human Rights, Foreigh & Commonwealth Office, Old Admiralty Building, London, SW1A 2PA.

If you are worried you might be forced into marriage or are worried about a friend or relative, then confidential advice and guidance is available from the Foreign and Commonwealth Office Victims of Forced Marriage Unit via their website.

You can also call the Emergency Duty Officer (limited service only) 020 7008 0151 or the Police on 999.  Email fmu@fco.gov.uk