Project Reports
The results of the Project 'audit' of HEI's experience with mediation and other forms of alternative dispute resolution may be read here:
Strand A - Disputes in your institution: lessons to be learned (PDF Document)
Strand B - Alternative Handling of Disputes (PDF Document)
Strand C - Working with HEIs to develop mediation training (PDF Document)
DISCUSSION PAPER Dispute Resolution and 'STUDENTS AND UNIVERSITIES' (PDF Document)
The Improving Dispute Resolution project has launched its 'Toolkit'.
We welcome comment and suggestions for improving this aid for HEIs keen to streamline their own practice and learn from the experience of other HEIs.
We are planning two workshops and a conference during the next few months in which experience and good practice can be shared.