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We're here to help

Do you have a burning question or need a pointer in the right direction? Whatever your issue, we’re here to help.

Book a drop-in session or appointment to see the International Student Support team in the Student Hub. 

Drop-in

If you have a quick question or issue that can be easily resolved, you can book a drop-in session. These are 15 minute slots that you can book at the Student Hub on the day you wish to speak to ISS (book early as slots can fill quickly). 

Drop-ins are held weekdays 1pm to 3pm and on Tuesday evenings 5pm to 7pm. 

Appointments 

If you think you’ll need a more in-depth discussion, you can book an appointment for 20 or 45 minutes. There are also appointments that last 1 hour 30 minutes. However, these should only be used to complete a visa application. 

Call-back service 

Do you have a question but can't make it to a drop-in? We offer a call-back service which you can book online. Slots are available from 9.30am to 10.30am, Monday to Friday.  

Please use our booking system

Email 

You can also email ISS to ask the team a question or request information.