International student support

What is International Student Support?

International Student Support (ISS) is part of Staffordshire University's Student Office and is here to provide support and enhance the experience of our International Students. 

We provide specialist advice, welcome and orientation support specific to your needs, ensure you have a smooth transition into Staffordshire Univerity and that you continue to have a good time whilst you are our student. 

In addition, our team of immigration experts are on hand to provide Immigration Advice and assist you with the process of applying for Entry Clearance to the UK and extending your visa if you are inside the UK. 

As well as providing complex immigration advice, we also do fun things such as having our Welcome Team provide an exciting and warm welcome to help you have the best start, including pre-arrival information, Meet & Greet, Welcome Talks, Orientation programmes, cultural and social events and trips for you to choose from. 

Our service aims to improve the International Student Experience and to provide you with support, guidance and help right from the day you arrive in the UK to the day you Graduate.  Our International Student Support facilities were rated at over 93% satisfaction according to the International Student Barometer 2012 showing that we are keen to help you achieve the qualifications and skills to make a real impact in your chosen career. 

Please feel free to contact us if you have any questions about any issues or follow the links below:


Travelling to the University

Photo of College Road campus

Want to know more about travelling from the airport to the university? Take a look at our information guides for details on distance, time and costs.

If your airport is not listed here, please contact us and we will be happy to give you some information.

UK Airport Map (PDF, file size: 544.04KB)

Birmingham Airport (PDF, file size: 614.13KB)

Gatwick Airport (PDF, file size: 671.54KB)

Heathrow Airport (PDF, file size: 669.68KB)

Manchester Airport (PDF, file size: 613.97KB)

Staying in the Local Area - Hotels and Bed & Breakfasts

step by step -  knife and folk red plate

We have put together a list of local hotels and bed & breakfasts (PDF, file size: 294.86KB) , should you require this type of accomodation.

Please note: We do not personally recommend any of the hotels listed, the list is a guide to local hotels only. 

Follow Us on Social Media

For updates on news, advice and events, or to contact us directly with any queries and questions, please follow our social media pages -

Like us on Facebook!

Follow us on Twitter! (look out for the hashtag #staffsuniiss)

Read our ISS blog!

Meet the Team

The International Student Support Team comprises of:

Tracy Walker, International Student Support Officer.  Tracy manages the International Student Support  team and has extensive experience working with International Students in Higher Education. Tracy has been working at Staffordshire University for over a decade and knows the University and its services in depth. She uses this experience in the best interest of our Students and to improve the International Student Experience.

Fiona Holsgrove is our International Student Advisor. 

Alison Smith is our International Student Support Administrator. Alison has experience of working on the Staffordshire University Admissions Team, specialising in processing international admissions. Prior to this she worked for a local college in a pastoral student support capacity, offering independent advice and guidance. She has transferred all of this knowledge and experience into her role within ISS, and is continuing to develop as well as helping to improve processes and procedures going forward.

Location of ISS

Location: Cadman Building, College Road. 

Please report to the Information Point and ask for a member of the ISS team and we will come to the reception area to meet you.



International Student Support
Staffordshire University
Cadman Building
College Road
t: +44 (0)1782 294539