University celebrates 85 per cent student satisfaction in NSS

"We are very reassured by these results which show that our students are engaged and confident to give feedback on all aspects of their University experience."

Sue Reece, Pro Vice-Chancellor (Student Experience)

Staffordshire University are celebrating positive results in a national survey designed to give students a voice.

Today's 2018 National Student Survey results, show that overall satisfaction levels at Staffordshire University are 85 per cent - two per cent above the sector average!

A total of 13 courses have also received overall satisfaction results of 100 per cent including Modern History, Surface Pattern, Sports Therapy, Geography, Experimental Film Production, Psychology and Criminology, Nursing Practice, Sport and Exercise Sciences, Biomedical Science and Midwifery Practice (at Stafford Centre of Excellence in Healthcare Education). Two accelerated degrees Professional Sports Writing and Broadcasting and Accounting and Finance and Foundation degree in Mental Health also achieved top marks.

Participation levels in the survey have also increased with 82 per cent of Staffordshire University students taking the time to give their feedback compared 70 per cent nationally and the University scored highly for assessment and feedback (80 per cent) and academic support (84 per cent).

A supplementary question asked students to say whether they were Proud to Be Staffs and 80 per cent of respondents said that they were.

Sue Reece, Pro Vice-Chancellor (Student Experience) said: “We are very reassured by these results which show that our students are engaged and confident to give feedback on all aspects of their University experience.”

“The results come on the back of our 'most improved' performance in the THE Student Experience Survey and so all the indicators are that the enhancements we are making as a University are being felt by our students. We are especially pleased to have scored highly on assessment and feedback and academic support and further in-depth analysis of the data will enable us to decide our priorities moving forwards.”

Nicola Dandridge, Chief Executive of the Office for Students, said: “We run the NSS to help ensure that students' voices are heard and understood – so that universities and colleges can work to give all students a positive experience of higher education.

‘We will ensure the survey remains a valid and useful resource and review the changes providers are making in response to the survey's findings.”

Universities Minister Sam Gyimah said: “The student voice is the most important voice, and the National Student Survey is a vital tool that provides an invaluable insight into the student experience.

“It is brilliant to see continually high satisfaction rates but we need to keep improving. That is why I want to see universities and colleges using this data to enhance and develop their offer for those choosing to study there.”


1. The 2018 National Student Survey results are available at:

2. The NSS covers mainly final-year undergraduates studying for higher education qualifications at UK higher education providers and at further education colleges in England, Northern Ireland and Wales. The survey is funded by the four UK higher education regulatory/funding bodies (the Office for Students, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for Economy Northern Ireland), and Health Education England.

3. The Unistats website will be updated with the 2018 NSS results on 30 August. Unistats is the official site to search for and compare data and information on undergraduate level courses from across the UK.


Maria Scrivens
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