Mental wellbeing

Mental Wellbeing Support


Our team of advisors are here to support any student experiencing wellbeing difficulties.  All students who feel they may benefit from our service can use it.  If you are experiencing feelings of being overwhelmed, problems are piling up or you have a personal difficulty that you are struggling to cope with, the wellbeing service can help support you.

The emphasis of the support we provide is on working with students to develop practical strategies to help deal with any obstacles encountered to academic progression or personal issues.

If you feel uncertain about the suitability of our service, we encourage you to contact us as we may be able to help. We know that each person's wellbeing difficulty can affect them in different ways so the support we offer is flexible and tailored to each individual.

How can the Student Wellbeing Advisors help?

We can offer:

  • General advice and information about mental wellbeing and what help is available
  • Talk through difficulties to see what might help
  • Provide information about your rights under Equality Legislation and access to funding if you are disabled.
  • Liaise with Departments and/or Halls on your behalf to have mental health issues taken into consideration and prevent build-up of problems
  • Signpost to appropriate services and resources, including other university support services
  • Help you to access services by providing information, advocacy and support
  • Assist you to liaise with specialist agencies
  • Support you during and after hospital admission/ break from studies
  • Provide opportunities to meet in facilitated groups to build confidence/ meet others with similar experiences.
  • Provide tips on self-care, online resources and lifestyle advice
  • Referrals to Mindfulness workshops which are offered at Stoke campus by experienced Counsellors.

Our service operates in compliance with the University's Data Protection Code of practice and the Student Enabling Centre Confidentiality Policy.

All team members are ASIST suicide intervention skills trained and members of the University Mental Health Advisers Network (UMHAN) which aims to share good practice and influence developments across the sector. Students and staff may find further information on the UMHAN website of interest.

Helpful Resources

We work with people experiencing a wide range of wellbeing difficulties, Click on the links for detailed information from the MIND charity.

Anxiety, panic and phobiasEating difficultiesDepression
Obsessive compulsive disorderBi-polar disorderStress
Post-traumatic stress disorderPersonality disordersSelf-harm


These self-help cards (DOCX, file size: 92.25KB) are designed to give you some ideas on how to help yourself or stop problems escalating. Looking at the cards might also help you prepare for, and make the most of, any wellbeing session you may have arranged.
You may find one card that deals with your problem is enough or you may want to use several together.

Mental health charity Mind has publicised two resources to enable more people to access the benefits of mindfulness:

And an online mindfulness information hub, featuring a directory of mindfulness teachers:

If you are concerned about bullying, the student union has some useful information at 

The midweek mile is a walk that takes place in Hanley Park every Wednesday, leaving from the Brindley Building foyer at 12pm or meeting at the Boughey Road entrance at 12.05pm.  It takes just 30 minutes and is a fun way to make new friends, to get out in the fresh air and do some exercise in the beautiful surroundings of the park.  Why not give it a whirl!  


External Apps (please be aware some apps may have in app purchasing):


General wellbeing

Anxiety and Panic developed by UWE Bristol

Self Harm


For further self-help resources see our useful links section and/or on the counselling centre self-help and sources of support pages.

Speaking To Someone

The triage service will operate from 12.30pm until 4.00pm on Tuesday and Thursday in the Student Enabling Centre.  To utilise this service please phone or drop in on the day, to pre-book an appointment slot for later that day.  Just get in touch by telephone on 01782 294977, or e-mail and we can arrange a time for an informal chat. The Student Wellbeing Advisors are available at the Stoke Campus. Stafford and Shrewsbury campuses are by appointment so please do contact us for dates. If you would like to bring someone along, that’s fine too.

We also offer Drop-ins on Monday, Wednesday and Friday afternoons between 12.30pm and 4.30pm in the Student’s Union building (above Ember Lounge).  To book on the day, email

Please note we are not an emergency service, if you are in need of emergency support out of our hours of opening, please see this link for further information:

Information for Staff

For staff requiring information and advice on how to support students with mental health and wellbeing difficulties, please refer to our Student Mental Wellbeing Guidelines for supporting students in distress (DOCX, file size: 247.88KB) .

More guidelines are available from our University Policies and Regulations page.

Meet The Team

Lisa Benson
Student Wellbeing Advisor
Cadman Courtyard, College Road, Stoke-on-Trent, ST4 2DE

Heather Brown
Student Wellbeing Advisor
Centre of Excellence Stafford & Shrewsbury Campuses & Stoke Campus

Louise Brown
Student Wellbeing Advisor 
Cadman Courtyard, College Road, Stoke-on-Trent, ST4 2DE 

Andrea Alker 
Student Wellbeing Advisor
Centre of Excellence Stafford & Stoke Campus

Hayley Millward 
Student Wellbeing Advisor
Cadman Courtyard, College Road, Stoke-on-Trent, ST4 2DE