Student Guide: Academic Regulations and Compliance

The Academic Regulations and Compliance team administer the regulatory framework within which the student journey is managed. On behalf of the Director of Student and Academic Services, the team support the areas of appeals, complaints, fitness to practise, fitness to study and student disciplinary matters.

The team also ensure that the required disclosure screening has taken place regarding entry to professional and non-professional awards.

 

Procedure for a Student to Appeal Against an Award Board Decision

You have 15 working days, from the publication of your results, to submit an appeal and your appeal should be sent to regulations@staffs.ac.uk. There are only two grounds upon which an appeal against an Assessment or Award Board can be considered. These are : a) that there has been a material error or irregularity, for example that the examinations or assessments were not conducted in accordance with the current regulations of the award or b) that your performance was affected by illness or other factors which you were unable for valid reasons to divulge before the extenuating circumstances deadline.  It is essential that you provide evidence to support your appeal and this should be relevant to the time of assessment. If you require guidance or support in order to submit your appeal, please contact the Students' Union Student Advice Centre or University Student Guidance Team.

 Procedure for a Student to Appeal Against an Award Board Decision

 

Complaints Procedure

If you are a Staffordshire University student studying, on campus, you are encouraged to raise any complaints informally and directly with the relevant School or Service directly. If you remain dissatisfied with the outcome of your complaint, then you are able to submit your complaint to Staffordshire University by completing the C1 Form appended to the back of the Complaints Procedure and sending it to regulations@staffs.ac.uk. If you are a Staffordshire University student studying at a partner organisation, you will be required to first submit your complaint to the partner provider at which you attend. If you remain dissatisfied with the outcome of your complaint, then you are able to submit your complaint to Staffordshire University by completing the C1 Form appended to the back of the Complaints Procedure and sending it to regulations@staffs.ac.uk. The Regulations & Compliance Team will aim to respond to your complaint within 25 working days.

Complaints Procedure 

 

Extenuating Circumstances

You must submit any appeal against an Extenuating Circumstances decision within 10 working days of publication. Please note that if your extenuating circumstances were never considered, as they were submitted late, you are unable to appeal at this time and must wait for the consideration of the Award Board. However, if you have had a decision, and remain dissatisfied you may appeal on two grounds these are a) the decision did not take full or proper account of your extenuating circumstances or b) new evidence has come to light which could NOT have been made available to the Extenuating Circumstances Administrator.

 Extenuating Circumstances Procedure

 

Academic Misconduct

Staffordshire University provide study skills support and guidance to all students to help them understand the rules around academic misconduct and how to avoid breaching those rules. The Academic Misconduct procedure provides definitions of academic misconduct and sets out how the University will consider any cases where breach od academic misconduct is suspected. This procedure should be read alongside the Students Union's Academic Misconduct Rules Guide.

 

 

Student Disciplinary Procedure

The Student Disciplinary Procedure supports the University to create a community in which students and staff can study and work in an inclusive and safe environment. The University has a long-standing commitment to equality and diversity and will not tolerate discrimination, harassment or anti-social or criminal behaviour which disrupts the lives of other students and staff. The Student Disciplinary Procedure provides a schedule of breaches of discipline and sets out how the University will consider any alleged breaches in a consistent and fair way.

 

 

Fitness to Practise

The Fitness to Practise Procedure applies to those students registered on awards leading to professional registration, such nursing, social work or education. Students on these programmes are required to demonstrate their suitability and this will include completing a Disclosure and Barring Service application. The Fitness to Practise Procedure sets out how the University is assured of the suitability of its students on professional courses and how it will consider fairly and consistently any such cases where a disclosure is made, or where a student’s behaviour is deemed to impair their fitness to practise.

Fitness to Practise Procedure

 

If you have any queries relating to the above procedures or you would like an update on the progress of an ongoing case, please email regulations@staffs.ac.uk or contact the Academic Regulations and Compliance Team:  

Regulations and Compliance Officer
Steph Bates  
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294326
e: s.e@staffs.ac.uk 

Regulations and Compliance Advisor 
Ashley Steadman
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294288
e: Ashley.Steadman@staffs.ac.uk

Regulations and Compliance Advisor 
Emma Cowdell
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294069
e: e.l.cowdell@staffs.ac.uk

Regulations and Compliance Administrator 
Jane Sheldon
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294019
e: j.sheldon@staffs.ac.uk

 

Make Honesty your Policy - guide (PDF, file size: 811.53KB)

Complaints - Students' Union

Office of the Independent Adjudicator - http://www.oiahe.org.uk/ 

Where your complaint relates to Union services, please report it to the Students' Union Reception staff who will provide you with details of its complaints policy and procedure.

t: 01782 294629 Stoke
t: 01785 353311 Stafford