Student Guide: Academic Regulations and Compliance

The Academic Regulations and Compliance team support the regulatory framework within which the student journey is managed. The team carry out casework on appeals, complaints, fitness to practise, fitness to study and student disciplinary matters. The Academic Regulations and Compliance Team also ensure that the required disclosure screening has taken place for entry to professional and non-professional courses.

 Appeals Procedure

You have 15 working days, from the notification of your results, to submit an appeal and your appeal should be sent to regulations@staffs.ac.uk. There are only two grounds on which you can make an appeal. These are:

a) that there has been a material error or irregularity, for example that the examinations or assessments were not conducted in accordance with the current regulations of the award

b) that your performance was affected by illness or other factors which you were unable for valid reasons to divulge before the extenuating circumstances deadline. 

You must provide evidence to support your appeal and this should relate to the time of assessment. If you require guidance or support in order to submit your appeal, please contact the Students' Union Student Advice Centre or University Student Guidance Team.

Appeal Procedure 2018-19 (PDF, file size: 74.32KB)

 

Complaints Procedure

If you are a Staffordshire University you are encouraged to raise any complaints informally and directly with the relevant School or Service. We will aim to resolve your complaint quickly, establishing a satisfactory way forward.

If you remain dissatisfied with the outcome of your complaint, then you are able to submit your complaint to Staffordshire University by completing the form at the back of the Complaints Procedure and sending it to regulations@staffs.ac.uk.

If you are a Staffordshire University student studying at a partner organisation, you will be required to submit your complaint to our partner provider, in the first instance. If you remain dissatisfied with the outcome of your complaint, then you are able to submit it to Staffordshire University by completing the form appended to the back of the Complaints Procedure and sending it to regulations@staffs.ac.uk.

Complaints Procedure 2018-19 (PDF, file size: 120.59KB)

 

Extenuating Circumstances

You must submit any appeal against an Extenuating Circumstances decision within 10 working days of notification of teh outcome. Please note that if your extenuating circumstances were never considered, as they were submitted late, you are unable to appeal at this time and must wait for the consideration of the Award Board. However, if you have had a decision, and remain dissatisfied you may appeal on two grounds these are

a) the decision did not take full or proper account of your extenuating circumstances 

b) new evidence has come to light which could NOT have been made available to the Extenuating Circumstances Administrator.

Extenuating Circumstances Procedure 2018-19 (PDF, file size: 101.35KB)

 

Academic Misconduct

Staffordshire University provide study skills support and guidance to all students to help them understand the rules around academic misconduct and how to avoid breaching those rules. The Academic Misconduct procedure provides definitions of academic misconduct and outlines how the University will consider any cases. This procedure should be read alongside the Students Union's Academic Misconduct Rules Guide.

 Academic Misconduct Regulations 2018-19 (PDF, file size: 116.52KB)

 Student Disciplinary Procedure

The Student Disciplinary Procedure supports the University to create a community in which students and staff can study and work in an inclusive and safe environment. The University has a long-standing commitment to equality and diversity and will not tolerate discrimination, harassment or anti-social or criminal behaviour which disrupts the lives of other students and staff. The Student Disciplinary Procedure provides a list of breaches of discipline and outlines how the University will consider any alleged breaches in a consistent and fair way.

Student Disciplinary Procedure 2018-19 (PDF, file size: 97.03KB)

Fitness to Practise

The Fitness to Practise Procedure applies to those students registered on awards leading to professional registration, such as nursing, social work or education. Students on these courses are required to demonstrate their suitability and this will include completing a Disclosure and Barring Service application. The Fitness to Practise Procedure explains how the University how the University will consider fairly and consistently any disclosures of criminal convictions, or where a student’s behaviour is deemed to impair their fitness to practise.

Fitness to Practise Procedure 2018-19 (PDF, file size: 80.97KB)

 

If you have any queries relating to the above procedures or you would like an update on the progress of an ongoing case, please email regulations@staffs.ac.uk or contact the Academic Regulations and Compliance Team:  

Regulations and Compliance Officer
Steph Bates  
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294326
e: s.e@staffs.ac.uk 

Regulations and Compliance Advisor 
Ashley Steadman
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294288
e: Ashley.Steadman@staffs.ac.uk

Regulations and Compliance Advisor 
Emma Cowdell
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294069
e: e.l.cowdell@staffs.ac.uk

Regulations and Compliance Administrator 
Jane Sheldon
E200 Blackstone Building, College Road, Stoke-on-Trent
t: 01782 294019
e: j.sheldon@staffs.ac.uk

 

Complaints - Students' Union

Office of the Independent Adjudicator - http://www.oiahe.org.uk/ 

Where your complaint relates to Union services, please report it to the Students' Union Reception staff who will provide you with details of its complaints policy and procedure.

t: 01782 294629 Stoke
t: 01785 353311 Stafford