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Student ID Cards

Your Student ID Card

The University issues every student with and ID card.  The ID card has a number of important uses and is valid for the expected duration of your course:

  • Personal identification when you are on University premises and for access to some buildings.

  • It is your Staffordshire University Library Card.

  • Car Park access on-campus.

  • It is also your Student Union NUS card to allow you access to SUSU Buildings and voting in Union elections.

  • Some retailers and businesses will offer discount on production of a valid NUS card, please see important note below*

Student Discounts

Many retailers and businesses offer a student discount to holders of a valid NUS (National Union of Students) card. 

*Important to note regarding Student/ NUS discounts - Your Staffordshire University ID card should be sufficient for these purposes as it is an NUS card.  However, any discount offered is at the discretion of the retailer/ business.  Staffordshire University cannot be held responsible for any refusal to offer discount and will not enter into discussion with the retailer/ business regarding proof of entitlement.  Sometimes a discount will only be offered (or a higher level of discount is offered) to holders of an NUS "Extra" card.  NUS Extra cards can be purchased via the Students Union.  For more details please click here.

 

How to get your ID Card

On campus students should collect their card during the first week.  Distance Learning and off-campus students will have their ID cards posted to their registered home address.

Stoke Campus - Full time card collections are organised in the Sports Hall during the first weekend and throughout Welcome Week each September as part of Stage 2 Enrolment.  After Welcome Week ID cards can be collected from the Information Centres.  Part time student's cards will be posted to their registered home address.

Stafford Campus - Full time card collections are organised in the Octagon Concourse during the first Sunday and throughout Welcome Week each September as part of Stage 2 Enrolment.  After Welcome Week ID cards can be collected from the Information Centres.  Part time student's cards will be posted to their registered home address.

Lichfield Campus - Cards can be collected from the campus reception.

SURF Colleges - Cards can be collected from your college (the college will notify you of the arrangements for this).

Royal Shrewsbury Hospital - Nursing and other School of Health students based at RSH can collect their cards from the Faculty Office.

 

 

What if I don't receive an ID Card?

This is usually due to one of the following reasons:

  • You have not yet enrolled on your course - please ensure you have enrolled on your course by logging into MyPortal and checking MyCourses on the Learning tab.

  • We do not have your photograph - you can check this by logging into MyPortal and checking MyImage on the Learning tab.  If we do not have your picture, please see the information about sending us your picture (below).

  • The card has been posted to an address you have since moved out.  It is important you notify us of any change of address.  Please check we have your up-to-date address by logging into MyPortal and checking MyDetails on the Learning tab.

 

How to send us your ID Card Photograph

You can upload a small, good-quality Jpeg image though MyPortal's MyImage section on the Learning tab.  Please ensure it is portrait orientation (not landscape) and under 64kb.  The ideal size is 200 pixels wide by 240 tall.  If the aspect ratio varies too much from 200x240 then the upload may not work.

You can find brief instructions on how to upload your photo here (PDF, file size: 137.41KB) .

If you cannot upload your photograph via MyPortal then you can email your picture to e-enrolment@staffs.ac.uk.  Please make sure your email includes your name, student number, date of birth and course title so we can identify who the picture is of.

If you are unable to upload an electronic photo then you can post us a printed passport-style photo using the following form (PDF, file size: 7.49KB) .

 

What if I need a replacement ID card?

The expiry date of your student ID card is the expected end date of your course. If you are still studying your course but your ID card expiry date has passed then you will need to contact the Information Centre.

Stolen ID cards will be replaced free of charge on production of a crime reference number for the theft.  Please contact the Information Centres. 

Lost or carelessly damaged ID Cards will be replaced upon payment of the appropriate fee.  Please contact the Information Centres, and see list of current Information Centre Administration Charges for the replacement card charge.

Faulty or non-functioning ID cards will be replaced free of charge unless this is due to careless damage.  Again, please contact the Information Centres. 

If your appearance has significantly changed since your ID card was issued, you can supply a new photo using this form (PDF, file size: 7.49KB) , and purchase a replacement card.  Please note this facility will not be available during peak enrolment times such as September and January.  Again, please contact the Information Centres. 

 

Contact

Information Centre
Cadman Building,
Stoke-on-Trent,
Staffordshire,
ST4 2DE
t: +44 (0)1782 294374
f: +44 (0)1782 295723
e: information-centre@staffs.ac.uk