IT Help and Advice for students

Getting help

Got an IT query?

There is always help on hand if you have any IT questions, whether it's logging onto our computers, using email, saving work, printing, or whatever else we can do to help.

We'll also do our best to help with queries on more specialised subject packages, but if we cannot assist you to the level you require, your tutor or course leader will be able to provide further assistance and advice.

IT Help Desks

You can visit a helpdesk in Stafford and Stoke or contact our service desk by email and phone: Contact Us

Student Printing

Printing at Staffordshire University is easy, with colour Multi Function Devices (MFDs) located conveniently across all of our campuses.  You can print from any computer and collect your stuff from any MFD printer, just by swiping your student card over the scanner to the right of the printer.  What's more, if you are a first year student, we will even give you £2.00 print credit absolutely free to get you started!  This is automatically credited to your account, so is ready for you to use right away.

Need help using the MFD printers?  No problem - just visit any of our IT Help Desks and we will be happy to show you how to use them.

Student IT facilities

Looking for a computer to use? See the list of our IT centre labs and varied study spaces for you to use. 

Information services manage the following services:

 

Documents and Guides

We have a number of self help guides that you can refer to for help.

Frequently Asked Questions

We have a number of questions we are often asked please refer to Frequently Asked Questions for more help.

Users with a disability

Discounted software

Students are entitled to some free and discounted software.