What University Library services can I access away from the university?
We offer a range of services to our off campus users - it may be you are a part time student, a distance learner, a member of staff working from home or if you have difficulty visiting us in person.
You can contact us by telephone on 01782 295770 or email firstname.lastname@example.org
Requesting photocopies of articles from journals held in the library
You may also request photocopies from journals held in the library for details on how to this and where to go for advice please see our Requesting articles page
Infozone is a good starting point for new students to find out more about our library and IT resources, so take a look. Also don't forget to look at our RefZone pages too! These provide all the information you should need to help you reference your assignments correctly.
Our eResource collections offer a wide range of information held in searchable online databases. Just enter your usual University username and password when prompted to do so for access off-campus.
Search the library catalogue and check your library account
For Distance Learners and other Staffordshire University students who based in the UK but who can't easily visit one of our site Libraries, we offer a Postal Loans service.
Through this service, you can request to have 4 books at any one time posted to you. We cannot however post the following types of items: Theses and dissertations, reference books, Journals, newspapers and other Serials, Short Loan Items, videos, DVDs, CDs or audio cassettes.
Books will be posted to you free of charge, but it is your responsibility to ensure their safe return and to pay the postage costs.
If there is an electronic version available of any book that you request, we will email you with the details and provide a link to access the eBook instead of posting out the printed version.
eBook text can be re-sized and many are compatible with screen readers. For more information on the accessibility of eBooks, please see our Accessibility Support Guide.
Please see how to request / reserve items on the catalogue.
How long will my request take to come?
We aim to deal with requests for items stocked by the Library promptly, and most requests are normally satisfied within seven days of making your request.
However, please bear in mind that items may be on loan to someone else or 'missing'. Items requested to be delivered by post also rely on postal services to be working normally.
If there are any problems or delays with your request, you will be notified with an explanation as soon as possible.
Unfortunately we cannot post books to students who are overseas, however we may be able to supply you with photocopies of the items which you need, please contact us for more information.
If you are unable to visit a site Library to use our journals, we can't post you any journals but we can forward journal articles direct to your desktop.
For more information please see requesting photocopies.
Document Delivery service.
If we haven't got what you need we can usually get it from another library and we can send articles direct to your desktop! This is done through the Document delivery service
Ask your Subject Librarian
Our LibGuides will provide you with information and advice on using our on-line resources with pages specific for each subject area, and will help you to search for quality-assured websites. It also provides contact details for the Subject Librarian who supports each area any queries please e-mail email@example.com and we will get back to you.
Academic Skills support
We have a wide range of Academic Skills guides to help you with the planning, writing and presentation of your assignments.
We have Academic Skills staff assigned to each schools so you can have a named contact. T=You can contact us by email or make an appointment with one of the Academic Skills tutors. Appointments can be arranged on-line via Skype for Business or by telephone if you are not able to come into the University.
See our Appointments page for more information.
Assignment Survival Kit
The Assignment Survival Kit (ASK) is an online support tool which can help you to plan your assignments.
As a member of the university if you are at home and cannot get into to the university libraries you can use the SCONUL Access scheme which allows members to use each other’s libraries.
It is free to join for staff and students and it allows members to borrow items (except for full-time Undergraduates, who are allowed to use the libraries for reference purposes only).
Help and support
Help is available 24 hours a day 7 days a week so there is no need to panic!
To see our library staffed opening times please see our Opening times page.
To check on any Scheduled IT service unavailability please see Digital Service's Service unavailability page . For any questions about IT downtime contact Digital Services on 01785 353800.