Staffordshire University students and staff can request up to 5 two week 'standard' loan items from the Library at any one time. Short Loan items cannot be requested due to the heavy demand for these items.

There are alternative procedures for requesting items from Shrewsbury Health Library or for Shrewsbury students requesting items from Staffs University Libraries.

• View your Requests
• How to Request items from the Library
• Requesting an item from Shrewsbury Library
• Student at Shrewsbury Health Library requesting an item from Staffs University Libraries
• Checking or cancelling your requests
• Requesting items to be Posted to you
• Requesting Photocopies of Printed Material Stocked by the Library
• Requesting Journals and Articles
• Secure Electronic Delivery of Journal Articles from the British Library 
• Requesting items from an External Library - Document Delivery
• Register to make Electronic Document Delivery Requests
• Frequently Asked Questions

Teaching staff wishing to request books or library materials which we don't stock, for their students' coursework, should contact their  Subject Support Librarian.

For external members, the maximum number of requests, if any, can be found on the  library entitlements page.

How long will my request take to come?

We aim to deal with requests for items stocked by the Library promptly, and most requests are normally satisfied within seven days of making your request. 

However, please bear in mind that items may be on loan to someone else or 'missing'. Items requested to be delivered by post also rely on postal services to be working normally.

If there are any problems or delays with your request, you will be notified with an explanation as soon as possible.

When your request is ready

When your requested item is ready for collection, or has been posted (in the case of postal loans), a message will appear on your borrower record and an email notice will be sent to your University email account.

Where do I collect my items from?

You will have one week to collect your item from the Hold Shelf of whichever site Library you chose to have it delivered to. 

If you have not collected your requested item after one week, it will be returned to the shelves or, if the item has been requested by someone else, it will be 'put on hold'.

For those unable to visit the library in person or distance learners, we will post your requested items to you providing that you stated that you were an ‘Off campus borrower’ when you placed your request.