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COVID-secure campus

We are a community that cares. Now more than ever before, it is important we look out for ourselves and one another, and play our part in reducing the risk that this pandemic poses. We are pleased to welcome our students, colleagues and visitors to our COVID-secure University campuses.

Over the coming weeks and months, we must work together to protect the health, safety and wellbeing of every member of our Staffs community, as well as those beyond our campuses with whom we are connected for whom we care. Each of us has a critical role to play in reducing the spread of COVID-19 and we must all play our part.

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Safer Staffs Community Pledge

Together we will take every measure necessary to:

  • Protect ourselves

  • Protect others

  • Protect our Staffs community

  • Anyone who develops symptoms of COVID-19 should self-isolate and arrange a test. If you need to book a test, visit or call 0300 303 2713. 

Being a member of the Staffs community means that each of us – accountable together – must take action to stay well while protecting and supporting each other, both on campus and in our local areas.

Together, we pledge to:

1. Protect Ourselves

  • We will monitor ourselves for the symptoms of COVID-19 and arrange a test if we develop a high temperature (38¬°C or higher); a new, continuous cough; or if we experience a loss of, or change to, our sense of smell or taste.
  • We will wash our hands frequently with soap and water, or use hand sanitiser regularly.
  • We will catch coughs and sneezes with single-use tissues, before disposing of them responsibly and washing our hands.
  • We will avoid close contact with other people.

2. Protect Others

  • We will maintain appropriate social distancing when on campus.
  • We will stay home and book a test if we develop symptoms, or if we learn we have been in close contact with someone who has tested positive for COVID-19.
  • We will wear appropriate face coverings and use other protective gear as directed by our University.
  • We will look out for and respect others, and encourage their commitment to the Safer Staffs Community Pledge.

3. Protect Our Staffs Community

  • We will keep our clothing, belongings, personal spaces and shared common areas clean.
  • We will participate in testing and contact tracing to preserve the wellness of our community.
  • We will observe instructional signs and follow directions carefully 

COVID-19 Support and Response Team

Here at Staffordshire University we are doing everything we can to support you through the COVID-19 pandemic, which is why we have established a dedicated team that is on hand to offer support 24/7.

Our COVID-19 Support and Response Team covers:

  • Oversight and ownership of Student Reporting Webform, COVID-19 emails and telephone enquiries
  • Rapid response, information gathering and tracing to determine potential risks to our community
  • Coordination of support for all students who are self-isolating, displaying symptoms or who have tested positive for coronavirus
  • Production of daily reports for Public Health England (PHE)
  • Production of resources and information
  • Ongoing development and review of the service

How do I contact the COVID-19 Support and Response team?

The team can be contacted via telephone on 01782 298 500 or via email by writing to

What happens if I contact the COVID-19 response team?

If you reach out to our team, whether you test positive, begin to display symptoms or are required to self-isolate because you are a close contact of someone who has tested positive, you will receive support, information and guidance.

  • All students and households will be designated a key point of contact from one of the following areas: ResLife, Student Support and Wellbeing, Students’ Union
  • Contact will be made on average three to four times during a period of self-isolation through a combination of telephone calls, emails and individual or household meetings hosted via Microsoft Teams
  • Students will be provided with a self-isolation guide featuring information about expectation, access to resources, cleaning and hygiene, access to support and services, etc.
  • We have established a formal partnership with ASDA, which includes priority codes, a 24-hour delivery guarantee and, if necessary, mass delivery
  • Support is accessible 24 hours a day, seven days a week through Campus Security, our Out-of-Hours Wellbeing and Community Coordinator and a team of staff on-call ensuring continuity and a rapid response if required

NHS COVID-19 App initiative

To support national efforts to stop the spread of coronavirus, and in line with our commitment to maintaining a COVID-secure environment for our students, staff and local communities, several of our on-campus venues are participating in the NHS COVID-19 App initiative.

How do I check in to University venues?

Simply download the NHS COVID-19 App from the Play Store (Android) or App Store (iOS) and scan the QR codes displayed at the entrances to our venues upon arrival.

Our University is integrating the new app across a range of our on-campus facilities. Please select from the venue below to find out more information.

Catering outlets

The use of the NHS COVID-19 App will only apply to individuals who make use of seating within the below catering outlets, rather than those placing takeaway orders.

Stoke-on-Trent campus

  • Pavilion Café, College Road

  • Brindley Food Court, Leek Road

  • The Business Lounge, Leek Road

Centre for Excellence in Healthcare Education, Stafford

  • Dudley’s, Blackheath Lane

Students' Union venues

Vistors to the following Students' Union venues at our Stoke-on-Trent campus will be asked to participate in Test and Trace:

  • Squeeze Box, College Road

  • Ember Lounge, College Road

  • Verve, Leek Road

  • Marquee, Leek Road

Customers who wish to sit inside Squeeze Box should use the NHS COVID-19 App on arrival to scan the QR code on display. The use of the app will not apply to Squeeze Box customers placing takeaway orders.

When attending Ember Lounge or Verve, customers will be asked to scan their student or staff ID cards on entry. They should then use the NHS COVID-19 App to scan the venue-specific QR codes, which will be displayed on the tables.

Individuals attending the marquee at our Leek Road site, which is being used by the Students’ Union for organised activities, should use the NHS COVID-19 App to scan the QR code on arrival. Further guidance on attending a Students’ Union event in person is available in this video.


The use of the NHS COVID-19 App will only apply to individuals who remain in and use our library facilities, rather than those who are simply walking through.

If you wish to study in our Stoke-on-Trent and Stafford campus libraries or the Staffordshire University Shrewsbury Campus Health Library and Learning Centre, please download the app ahead of your visit and use it on arrival to scan the QR codes on display. If you are unable to download the app, you must fill out a paper form (copies available at reception) before using our facilities.

Any person who fails to comply with the UK Government’s contact tracing requirements will be asked to leave the premises.

Sir Stanley Matthews Sports Centre (SSMSC)

Members and visitors to the Sports Centre are asked to please scan the QR code displayed at the entrance of SSMSC on arrival.

For more information on sports activity on our COVID-secure campus, please see our dedicated sports pages.

Events hosted on our campuses

Instructions relating to the use of the NHS COVID-19 App for events will be shared with attendees on a case-by-case basis.

To learn more about the NHS’s response to coronavirus, please see their dedicated COVID-19 website.

Still have some questions?

Find the answers to your questions regarding out COVID-Secure campus, and the changes we have made in the FAQ below.

What are the safety measures that are being put in place?

In line with government guidelines, the University has implemented social distancing measures across all our campuses. These include:

  • Clearly visible floor markings and signage with instructions and advice on how to effectively social distance in all areas across our campuses. This includes external and internal spaces, communal areas, teaching spaces, retail outlets and all facilities

  • Hand sanitisers are being installed in stairwells, lift lobby, foyers, lecture theatres and reception areas for everyone's use when moving around the buildings. Other high traffic areas will also be covered relevant to each individual building.

  • Computer labs and shared learning spaces will have wipes for students to wipe down their learning areas as they arrive and again when they leave.

  • Cleaning operations have been adapted as above with offices and learning spaces, as well as concentrating bin locations, to free up the cleaning team to focus on bathroom facilities, lift areas, high touch areas (hand rails, green buttons, lift buttons, door furniture etc).

  • Students and staff are encouraged to wear face masks while on campus. Staff have been provided with PPE to wear while teaching.

  • The retail outlets in Cadman, Ashley 2 and the Business School will remain closed until early next year. Vending machines are still available for use, though we encourage customers to either wash their hands or use hand sanitiser before and after use.

I am a student with disabilities what has changed for me?

At Staffordshire University we are committed to promoting and enabling a positive culture and an accessible environment where staff, students and visitors are confident to work, study and relax. As we return to campus we want to make sure they remain welcoming and accessible. This information is provided to reassure you that we have taken into account the need to provide a COVID-Secure environment that is as accessible as possible, and that support will be available for you.

  • Evacuation assistance will still be provided but with assurance that extra controls will be in place to safeguard both the individual needing assistance and the Evac Chair Operator

  • First Aid will still be available, again with assurance that extra controls will be in place to safeguard both the patient and the First Aider

  • Generally social distancing will be in place but assistance and support will still be offered whilst maintaining a COVID-Secure environment for all

We have an audit being undertaken by AccessAble which is an online resource which includes updated maps of our campuses.


All social distance guidelines will not affect anyone with disabilities and in catering and retail outlets there will be staff to assist if needed.

I have heard its one way, I am worried about finding my way around campus and getting it wrong, is there going to be maps or videos to walk us through the buildings?

There is signage around the campus, which shows everyone the direction of travel.  This signage is within buildings, and initially at the start of the academic year there will also be Student Ambassadors around the campus to help students who have questions about going into buildings, what to expect when inside buildings, the responsibility of us all to maintain social distancing and be respectful of one another and where to go if students need assistance in finding the appropriate academic building and alternative café options.

If you still have concerns click on this link and enter Staffordshire University (and the campus you want to know about , e.g. Stafford, Stoke, Shrewsbury or London) and you can access further details about what to expect across the campus, including different building and where you can access facilities.

Are there going to be social spaces where I heat my own food?


On the Stafford campus the area above Dudley’s includes microwaves for student use. 


Stoke campus has a number of cafes, including the Pavilion, Brindley, Ashley 1 and 2, Hub Café, and the SqueezeBox. We do not have a place for students to access a microwave for heating up their own food.

Is there going to be a map of toilets and what expectations are?

All block toilet facilities, due to Covid 19 now can only be occupied by one person at a time. When a person enters they must lock the entrance door behind them to prevent anyone else going in. Anyone queuing outside to wait to use the toilet must socially distance.

There is signage on all toilet entrances reminding people to lock the door behind them, as well as signage inside reminding people to wash their hands for at least 20 seconds.

The AccessAble guides to Staffordshire University provide a list of all disabled toilets and where they are positioned on the campus.  Click this link then enter Staffordshire University and you will be provided with an option to enter any building on campus and it will highlight all access information regarding disabled toilets and where all facilities are positioned with that building.