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What to do if you test positive for COVID-19

Reporting your result

In order to keep our campus safe, we rely on every individual to play their part. Therefore, if you have a positive test result, or are displaying COVID-19 symptoms, we would ask that you continue to report any positive COVID-19 cases via our self-declaration form. This will allow us to monitor COVID-19 or suspected COVID-19 incidents across the University and help us avoid any local outbreaks.

It is also good practice to contact your Academic Mentor so that they are aware and can provide support to help you with your learning where appropriate.

If you are a close contact of a positive testing or symptomatic individual, you should continue to come onto campus. If you display symptoms later, or receive a positive test result, then you should follow the guidance above.

Who to contact for support

You can still contact our COVID Support and Response Team via telephone on 01782 298 500 or via email if you have any concerns.

Additional support

If you need further support, our Student Support Services are here to help you. Our current support offering includes:

  • Student Connect – available to help with any initial enquiries you might have while studying at the University. Unsure who you need or where you need to go, Student Connect can help. Email: or Tel: 01782 294751 
  • Students’ Union – the Students’ Union can provide you with free, confidential and impartial support to solve the problems that prevent you from studying in a stress-free environment.
  • Support and Guidance – helping students through a variety of information and processes including Exceptional Circumstances and Student Support Fund applications. For more information contact
  • International Student Support – supporting International students throughout their university experience with everything from welfare support to Student visa information and advice. For more information contact
  • Disability Support – accessibility support helping you with reasonable adjustments – contact us now to ensure everything is in place on
  • Inclusion – Supporting students from every walk of life, culture, sexuality and lifestyle to find their place in the university including Estranged Students and Care Leaver Support. For more information contact
  • Other resources available to Staffordshire University Students - Students that are studying with us can also access various FREE mental health and wellbeing resources and services including Togetherall (formerly Big White Wall), Student Space and Start To Success.


Our Current Students webpage outlines the full range of support available to students here at the University from accommodation and money to careers and digital services and more.