Dr Jenny Gale

Senior Lecturer

School of Justice, Security and Sustainability

I came into academia following eighteen years of working in the public sector (including Local Government, Social Services, the Probation Service and the NHS) where I worked as an Administration Officer. I made the decision to go to university as a mature student in 1997, initially as a way of qualifying to train as a Probation Officer. However, I ‘accidentally’ found myself extending my studies and becoming an academic instead! Before coming to Staffordshire University in 2005, I worked as a Graduate Teaching Assistant and then as an Associate Lecturer at Keele University, where I completed my PhD.

Professional memberships and activities

Associate Member of the Chartered Institute of Personnel and Development (CIPD)

Fellow of the HEA

Academic qualifications

PhD HRM/Industrial Relations (Keele)

MA Industrial Relations (Warwick)

BA (First Class Hons) HRM and Social Anthropology (Keele)

Associate Certificate in Teaching and Learning in Higher Education (Keele)

Postgraduate Certificate in Research Supervision (Staffordshire)


  • Employee relations (particularly in the public services/criminal justice system)
  • High Performance Work Systems
  • Performance Management
  • Qualitative Research Methods

Research interests

The challenges, contradictions and struggles surrounding the employment relationship and the labour process and how these are played out in practice in the workplace, particularly in the public services and criminal justice services.

Enterprise and commercial interests

Worked closely with the Corporate Programmes Team delivering HRM courses to the armed forces.

Contributions to the development and validation of the CIPD programmes delivered by the university.


Managing Employee Relations (MA/PG Diploma in HRM)

Improving Organisational Performance (Intermediate Certificate in HRM)

Organisational Development (Intermediate Certificate in HRM)

Introduction to Human Resource Management (Chartered Management Degree Apprenticeship)

Masters and Doctoral Supervision


'Government reforms, performance management and the labour process: the case of officers in the UK Probation Service’, Work, Employment and Society (2012)

in the UK for Quality Education

Sustainable Development Goal 4, Times Higher Education Impact Rankings 2023

for Career Prospects

Whatuni Student Choice Awards 2023

for Facilities

Whatuni Student Choice Awards 2023

for Social Inclusion

The Times and The Sunday Times Good University Guide 2023

of Research Impact is ‘Outstanding’ or ‘Very Considerable’

Research Excellence Framework 2021

of Research is “Internationally Excellent” or “World Leading”

Research Excellence Framework 2021

Four Star Rating

QS Star Ratings 2021