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Depending on the recommendations in your assessment of study support needs, we may be able to provide:

  • Assistance with applications for Disabled Students’ Allowances and other forms of funding
  • Help with organising individual examination and assessment arrangements
  • Screening and diagnostic assessment service for specific learning difficulties like dyslexia and dyspraxia, along with specialist study skills support
  • Specialist support for students who are d/Deaf or have a hearing impairment
  • Specialist support for students who are blind or have a visual impairment
  • Accessible rooms in our halls of residence
  • BSL/English interpreters, language support
  • Transcription of materials into accessible formats
  • It can be difficult to talk to people when you're having difficulties with your mental health. Doc Ready helps you get ready for the first time you visit a doctor to discuss your mental health.

Again, this list is not exhaustive and is dependent or your individual needs. We expect that you will play a full part in helping us to organise and deliver your support.

What to expect

Working with you, we aim to provide you with an individually negotiated support programme that may include:

  • Guidance and help with applications for Disabled Students’ Allowances
  • Provision of academic support
  • Provision of support to help with mobility where that is not the responsibility of your home Social Services Department
  • Provision of specialist support

This list is not exhaustive and we will take full account of all of your support needs when we meet you.

We recognise that sometimes disclosing that you are disabled is difficult. We encourage disclosure because we believe this is the best way to ensure that you get the support to which you are entitled. However, we will always recognise and respect your right to confidentiality.


  • Many of the students we support are dyslexic and we are well equipped to provide dyslexia support.
  • If you think you may have dyslexia, we can offer you an appointment for dyslexia screening. This will give you an opportunity to discover whether the issues you are encountering are dyslexic in nature. We will offer you an appointment within one week of a request.
  • A full diagnostic assessment can then be arranged within four weeks. Funding for this may be available through the Student Success Fund.
  • Once we have received a copy of your diagnostic assessment we can arrange support (readers, study support or dyslexia tuition) within one week.

d/Deaf/Hearing Impairment

In addition to the recommendation from your Assessment Centre report:

  • If you are d/Deaf or have a hearing impairment we can refer you for specialist support (BSL, English interpreters, language support). This referral will be done within one week of the request.

Blind/Visual Impairment

In addition to the recommendation from your Assessment Centre report:

  • If you are blind or have a visual impairment we can refer you for specialist support. This referral will be done within one week of the request.

Specialist Student Support

  • All information about students is treated in a confidential manner under data protection law. We treat any information you give us with respect and it is only made available to others if you have given specific consent or there are exceptional circumstances.
  • Contact will be made with those who have disclosed a mental health issue or support by the Mental Wellbeing Advisors within one week. If they are unavailable for any reason, please contact AccessAbility Services using our contact details below.
  • We can arrange supported access to other services within the University, Students' Union and the local area such as self help groups and representative organisations to ensure that your needs are being met.
  • Information about self help techniques can be provided on request.
  • We aim to treat you as an individual, not as a diagnosis.

General Arrangements

  • A member of staff from the AccessAbility Services will be available to give advice at all of the University's published General Open Days.
  • In addition, an appointment can be made for an adviser to attend all other Open Days and events as requested.
  • A wheelchair accessible vehicle is available for students to book. To do this we need 48 hours notice and restrictions apply. Contact AccessAbility Services for further details.
  • AccessAbility Services leaflets can be put into an alternative format within five working days on request.
  • We have an extensive referral system that we can call on to further enhance your support and ensure your individual needs are met.
  • We work closely with Schools and other University Services to provide a support infrastructure that enhances and underpins the Higher Education experience of our students.

Contact Us

To make an appointment to discuss your needs or for general queries, please contact us.
We are open 9am - 5pm Monday to Friday and have an answer machine service.