Contact Us

Give us a ring

You can reach us any time by giving us a ring on:

01785 353800

This number is available 24 hours a day, 7 days a week, 365 days a year.


Send us an email

Our email address is


The more information you can give us, the faster we can get you sorted, so please try to include as much detail as possible.  Examples of really useful information include:

  • Error messages.

  • Screenshots.

  • The device you are using.

  • Whether you are on-site or at home.

Visit a Help Desk

You can come and see us for face to face help at one of our walk up help desks.

Digital Garage - Student Hub

Come and visit us at the Digital Garage, which is situated in the Student Hub on Leek Road - By point 27 on this map (PDF, file size: 342.43KB) .

Blackheath Lane Help Desk

Blackheath Lane in Stafford, immediately to the right of the main entrance of the Centre of Excellence.


The help desks are open Monday to Friday, 10:00 to 17:00.  If you need help outside these times, please call or email on the details shown above.