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Student Inclusion

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The Student Inclusion Team, can provide information and support to students on areas including but not limited to:

  • Disability support (e.g. DSA)
  • Support students from underrepresented communities
  • Diagnostic assessment
  • Support for Student Parents
  • Learning Support Statements (LSS)
  • Pregnancy and Maternity
  • LGBTQ+ students

The team is made up of Student Inclusion Advisors, Student Inclusion Administrators and Student Inclusion Assistants.  

Please note our office hours are Monday - Thursday from 9.00am -5.00pm and Friday 9.00am -4.30pm.



Please email our team on  We will endeavour to respond within 10 working days. 

Live chat

For general enquiries, the Student Inclusion administration team are available via Live Chat, from 2pm to 4pm, Monday to Friday.  This can be accessed by clicking the chat function on our main Student Inclusion webpage or through the Beacon App.


You may have been asked to book an appointment with a Student Inclusion Advisor - appointments can take place in the Trent Building on the Leek Road in Stoke, via telephone or Microsoft Teams.  Appointments are available every weekday, however please note that demand for appointments can be particularly high at the start of the academic year.   Keep visiting the bookings page to check availability as we will update it as more appointments become available.

London Campus Students - Students who are studying at the London campus can book an appointment with a Student Inclusion Advisor. Appointments are available via telephone or Microsoft Teams. 

Drop-in appointments

Between 6th March 2023 to 14th April 2023, we will be offering 1:1 drop in sessions with a Student Inclusion Advisor on the following days:

  • Tuesdays 9:30am-12:30pm in room S323, Mellor Building, College Road (Stoke Campus)
  • Wednesdays 1:00pm-4:00pm (Stoke Campus) at the following locations:

8th March  - room CA216, Catalyst Building, Leek Road.

15th March  - room R205, Science Centre, Leek Road.

22nd March  - room R205, Science Centre, Leek Road.

29th March - room CA216, Catalyst Building, Leek Road.

5th April - room R205, Science Centre, Leek Road.

12th April - room CA209, Catalyst Building, Leek Road.

  • Fridays 9:30am-12:30pm (Stafford campus) in room CH056, Blackheath Lane.
  • Fridays 9:30am - 12:30pm (Stoke Campus) at the following locations:

10th March - room CA209, Catalyst Building, Leek Road.

17th March - room  R205, Science Centre, Leek Road.

24th March - room CA209, Catalyst Building, Leek Road.

31st March - room CA209, Catalyst Building, Leek Road.

7th April - closed for Bank Holiday.

14th April - room R205, Science Centre, Leek Road.

Please note: there are limited slots available so these will be given on a first come, first served basis  - students will need to sign up against a booking slot at the relevant location, on the day. Additional dates will be added to meet demand.