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The Higher Education Achievement Report (HEAR) is a new way of recording student achievement in higher education and provides more detailed information about students’ learning and achievement than the traditional transcript. It is issued as a free electronic document and will include details of academic achievement, including module grades. However, it will also include information about your programme of study and, if applicable, some additional non-academic achievements. The layout of the HEAR and its format have been prescribed at a national level by the HEAR National Steering Group.

Why are you providing me with a HEAR?

The Higher Education sector has been encouraged to provide a single comprehensive record if students; academic ad personal achievements, including module grades, in a document verified by the University. Over half of the universities in the UK are now working towards or providing a HEAR for their students.

The HEAR is intended to help potential employers and other universities to gain more detailed information about programmed of study and the achievements of graduates It is envisaged that the HEAR will enhance employability and education opportunities as it contains more information about graduates that the traditional transcript.

What is included in a HEAR?

The HEAR is made up of numerous sections:

  • Personal information including your name and date of birth.
  • Details of your qualifications - the award name, class/mark, the field of study and the awarding University.
  • Details about the level of your qualification and the duration.
  • Details of your studies and the result - the structure of your program, the mark structure and the result you have obtained.
  • The function of your qualification - any further stages in the Higher Education Qualification Framework.
  • Additional information - verified additional achievements.
  • Certification of the HEAR by the awarding institution.
  • Details of the National Higher Education system - Providing potential employers with a general understanding of Higher Education.

How can you improve your HEAR?

Highlighting the skills you have acquired whilst as Staffordshire University can be used to market yourself and boost your graduate prospects. HEAR can aid in this as provides details of your academic and non academic achievements.

To improve your HEAR you could:

  • Get involved with extra-circular activities through Students Union or Societies. Help organise events or become an official representative of the University.
  • Visit our Students' Union website.
  • Volunteer at one of the many events that take place on Campus or do some work experiences to develop extra skills. Visit the Unitemps website for more details.

What is GradIntel?

GradIntel is a service that Staffordshire University is using to publish your HEAR electronically and which allows you to share your HEAR with others such as potential employers or other Universities. A number of Universities are using the GradIntel service to publish HEAR’s for their students.

How does HEAR benefit employers?

The HEAR Provides a more detailed description of the student's achievements and their experience whilst studying at University. This then can be used to support an application during the recruitment and selection process. 

How is HEAR shared with potential employers?

You can issue a ‘token’ to any third party which specifies how many times you will allow them to view your HEAR. More information on the details of how to do this is available on the GradIntel website.

How does it differ from a transcript?

The HEAR is a University verified document which is electronically available to all qualifying students. This includes, details of your academic achievements as well as any other additional activities you may have undertaken during your time at Staffordshire University, for example student representation or part-time work.

How do I get a printed copy of my HEAR?

Your HEAR is a digitally signed document and is designed to be viewed electronically and shared securely with others such as potential employers or other universities.

Will I get a transcript?

All undergraduate on campus students are eligible for a HEAR transcript. Some distance learners are also eligible.

Who do I contact if I believe my HEAR is incorrect or I want to remove information on my HEAR?

Any queries relating to the HEAR, such as missing or incorrect data, should be directed to

Any queries relating to other services offered by GradIntel should be directed to