Certificates and transcripts - University of Staffordshire

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Certificates and transcripts

Some of our services are changing. The tables below outline the services that will be offered with effect from 1 May 2026. Any requests and orders received prior to 1 May 2026 will be fulfilled under our existing service offer and prices. The Higher Education Degree Datacheck (HEDD) online verification service for third party employers and agencies is charged for directly by HEDD and is not affected by these changes.

Product/Service	Description	Service Aim* (effective from the date payment is received for the stated product/service)	Charge
Archive search	If you studied with us before 2005, an archive search fee may apply before placing an order for any of the following products or services: Replacement Paper Certificate Paper Transcript Award Confirmation Letter Academic Transcript Verification World Educational Services (WES) award verification DOATAP award verification package Emigration Packages You will be advised at the point of submitting your request if this fee applies and must be paid before your order can be progressed.	Up to 60 working days	£10.00
Replacement Paper Certificate	Physical copy of an award certificate on current format paper, dispatched to your preferred address. Please note: Delivery of replacement certificates is chargeable; orders cannot be processed unless delivery has also been purchased.	Up to 15 working days	£50.00 + delivery
Paper Transcript	Physical copy of an academic transcript on our current format paper, dispatched to your preferred address. Please note: Delivery of academic transcripts is chargeable; orders cannot be processed unless delivery has also been purchased.	Up to 15 working days	£20.00 + delivery
Award Confirmation Letter	A formal letter confirming an award made by University of Staffordshire, issued as a PDF electronic document via email.	Up to 15 working days	£10.00
Academic Transcript Verification	Sharing your PDF copy of an academic transcript with a third party on your behalf, to confirm that this matches our records. Please note: This service is only available to graduates that were not issued a HEAR upon completion of their award. Graduates that were issued a HEAR can securely share this with third parties directly, as outlined in our HEAR FAQs.	Up to 15 working days	£10.00
World Educational Services (WES) Award Verification	A digital transfer of your transcript and certificate to World Education Service (WES).	Up to 15 working days	£15.00
DOATAP (Hellenic National Academic Recognition and Information Center) Award Verification Package	A digital package (issued electronically via email only) to be used in conjunction with HEAR (where applicable) for recognition of your academic qualification in Greece.	Up to 15 working days	£20.00
Emigration Package for Nursing/Midwifery - Digital	A digital package (issued electronically via email only) to be used in conjunction with the HEAR for emigrating alumni of University of Staffordshire delivered NMC-approved programmes wishing to practice their profession abroad.	Up to 15 working days	£40.00
Emigration Package for Nursing/Midwifery - Physical	A physical, paper transcript-based package for emigrating alumni of University of Staffordshire delivered NMC-approved programmes wishing to practice their profession abroad. DHL courier delivery included in package price.	Up to 20 working days	£75.00
Emigration Package for Social Work - Digital	A digital package (issued electronically via email only) to be used in conjunction with the HEAR for emigrating alumni of University of Staffordshire delivered SWE/HCPC-approved Social Work programmes wishing to practice their profession abroad.	Up to 15 working days	£40.00
Emigration Package for Social Work - Physical	A physical, paper transcript-based package for emigrating alumni of University of Staffordshire delivered SWE/HCPC-approved Social Work programmes wishing to practice their profession abroad. DHL courier delivery included in package price.	Up to 20 working days	£60.00

Recipient address location	Tracked Delivery?	Delivery Service	Delivery Aim	Delivery Charge
UK	No	Royal Mail First Class	1 business day	£3.05
UK	Yes	DHL Express Domestic	1 business day	£15.00
Europe and Rest of the World	No	Royal Mail International Standard	Europe: 3-5 business days Rest of World: 6-7 business days	£4.20
Europe and Rest of the World	Yes	DHL Express Worldwide	Typically 1-3 business days, though Worldwide delivery times vary based on destination.	£23.00

Certificates

University Award Certificates

Students can expect their certificates to be issued within 8 weeks of receiving formal notification of their award. Please check your home address is correct as certificates will be posted via Royal Mail to the address listed as a student's 'home address' on e:Vision.

I Never Received My Certificate

If you completed within the last 6 months and have not yet received your certificate, please contact awards@staffs.ac.uk. Please include a copy of your student ID in your email, and your full legal name and date of birth.

If 6 months have passed since you completed and you have not received your certificate you will need to purchase a replacement from our online store. Please refer to the section below for more information.

Replacement Certificate

Certificates are legal documents and only one can be in circulation at a time.

If you graduated after 1993 and your certificate has been lost or destroyed, a replacement should be ordered via our Online Shop. All replacement certificates cost £50.

Before purchasing a replacement certificate, you must email awards@staffs.ac.uk with a copy of your photo ID (e.g. passport or driver’s licence). Your ID must evidence the name you used whilst enrolled at the university. The University considers the passport as the definitive source to clarify the order of names.

In order to locate your records, if you have since changed your name, we will need to see proof of this such as a marriage certificate or Deed Poll documentation (the identity document is needed to verify your identity only and it will be securely destroyed by the university). You will then be sent a validation code.

Note: If you have changed your name, your replacement certificate will be issued under your legal name at the time you completed your award.

Transcripts

From July 2022 all graduating students on a taught award delivered in the UK will receive a Digital Transcript called the Higher Education Achievement Report (HEAR). Paper transcripts can only be provided on request and may incur a charge for production. The HEAR allows graduates to digitally share an authentic record of their studies with agencies and employers, providing more flexibility than paper transcripts. We also feel that providing transcripts digitally is a more sustainable approach. Visit our HEAR page for more information.

As from April 2024, all students studying overseas will also be eligible for a Final Electronic HEAR transcript on conferment of award.

If you are a Nursing or Midwifery graduate and you need documents to support an emigration to work outside of the UK then please email awards@staffs.ac.uk for advice.

Paper Transcripts

Paper transcripts cost £20 per copy and should be ordered via our Online Shop.

Before purchasing a paper transcript, you must email awards@staffs.ac.uk with a copy of your photo ID (e.g., passport or driver’s licence). Your ID must evidence the name you used whilst enrolled at the university.

In order to locate your records ,if you have since changed your name, we will need to see proof of this such as a marriage certificate or Deed Poll documentation (the identity document is needed to verify your identity only and it will be securely destroyed by the university). You will then be sent a validation code.

Note: If you have changed your name your Transcript will be issued under your legal name at the time you completed your award.

Historic Transcripts

It is not always possible to provide a full transcript to students with historic awards as not all departments held comprehensive archived records for previous graduates. Therefore, we are unable to guarantee that a complete set of module information has been preserved for all former students. Whilst we will make every effort to acquire your module information to produce a transcript, we can only do so if this information has been archived. This can sometimes be a timely process and we cannot guarantee the availability of information related to your course.

If we are unable to produce a transcript, we can issue a letter confirming the information we have found in relation to your award.

Download the Supplementary Notes to be used in conjunction with a paper transcript.

If you graduated before 1993

The University is unable to provide replacement certificates or transcripts for pre-1993 study as those awards were delivered by Staffordshire Polytechnic or North Staffordshire Polytechnic. These will fall into one of the following two categories:

The Council for National Academic Awards (CNAA): CNAA was the awarding body for Staffordshire Polytechnic and North Staffordshire Polytechnic courses including most degree and PGCE courses. CNAA no longer exists but the Open University are now responsible for their records and can provide replacement certificates.
BTEC courses: you can obtain a replacement certificate for pre-1993 BTEC awards (such as HND or HNC) from Edexcel/Pearson.

Award verification

The Higher Education Degree Datacheck (HEDD) is an online verification service for employers and agencies to verify dates in study and qualifications obtained on undergraduate or postgraduate taught degrees at University of Staffordshire. Please note that this service is for third parties only and the enquirer will need to register with HEDD directly. For further assistance, enquirers should email heddhelp@prospects.ac.uk.

Award Confirmation Letter

Once you have completed your course and an award has officially been confirmed via an award board, we can produce a letter confirming your award.

An award confirmation letter will include the following information:

Awarding Institution
Qualification Achieved
Award Title
Classification
Award Date
Start and End Date of Studies
Mode of study (e.g. full-time or part-time)
Mode of delivery (e.g. on campus, distance learning)
Language of Delivery and Assessment
Confirmation of collaborative academic partnership (where applicable)

Award confirmation letters can be purchased from our Online Shop for £10 and will be issued as a PDF.

Alternatively, you can share your HEAR (Higher Education Achievement Report) electronically with third parties as official confirmation of your award. Visit our HEAR page for more information.

Legalisation and Apostilles

Legalisation is the official confirmation that a signature, seal or stamp on a UK public document is genuine and is often required by foreign authorities before they will accept a UK public document for use in their country.

The Apostille is the stamp/certification which is issued by the competent authority in the country. In the UK, the Foreign and Commonwealth Office's (FCO) Legalisation Office is the only competent authority to issue apostilles and legalisation certificates. Please visit the Foreign and Commonwealth Office website for details on how to apply for your document to be legalised.

Please contact awards@staffs.ac.uk if you have any questions.

University Name Change and Award Documentation Statement

A statement pertaining to the University's change of name in respect of certificates, transcripts and other award confirmation documents, can be downloaded University Name Change and Award Documentation Statement.