Visitor Attraction and Resort Management

BA (Hons)

Location

University of Staffordshire London

UCAS code

N836

Start dates available

  • September 2026
  • September 2027
University of Staffordshire Courses

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National Student Survey 2026 (Registered Providers)

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Links to professional organisations

Member of the Association of Tourism in Higher Education (ATHE) which represents leading providers of tourism programmes.

A specialist management degree for people who want to shape the experiences that bring people together.

From major attractions and cultural venues to events, hospitality, heritage and destinations, London is one of the world's most dynamic visitor economies. Studying Visitor Attraction and Resort Management in the heart of East London gives you the opportunity to explore this industry within a city where millions of people visit, work and spend their leisure time every year.

Based at Here East, within Queen Elizabeth Olympic Park, you'll study in a location surrounded by businesses, technology, culture and visitor attractions. This gives you a distinctive setting in which to explore what happens behind the scenes to create successful visitor experiences - and how the businesses and organisations behind them respond to changing visitor expectations.

From theme parks and resorts to events, heritage and destinations, the visitor economy is built around creating experiences people remember. On our Visitor Attraction and Resort Management degree, you’ll discover what happens behind the scenes to make these experiences successful - and develop the business, creative and management skills to help shape them.

You’ll explore how visitor attractions and resorts operate, how memorable customer experiences are created and how businesses respond to changing visitor expectations. Alongside this, you’ll develop your understanding of areas including experience design, events, operations, finance, sustainability, people and leadership.

With strong industry connections, including our long-standing relationship with Alton Towers Resort, you’ll have opportunities to connect your learning with the realities of the visitor economy. Through applied projects, industry-informed activities and opportunities to engage with professionals, you’ll build your confidence in applying what you learn to real-world challenges.

You can also choose to add a placement year between Levels 5 and 6, giving you the opportunity to take what you’ve learned into a professional environment before returning to complete your final year. A placement can help you build valuable industry experience, develop your professional network, apply your skills in the workplace and gain a clearer sense of where your career could take you. Through our long-standing relationship with Alton Towers Resort, you can also apply for placement opportunities there, with the potential to gain paid professional experience while developing your skills in the visitor attraction industry. Placements can also be within other visitor attractions and the wider visitor economy, giving you the flexibility to pursue experience that fits your interests and career ambitions.

And your career possibilities extend far beyond theme parks. You could work across attractions, resorts, tourism, events, leisure, hospitality, heritage or destination organisations, with opportunities to develop careers in areas such as visitor experience, operations, marketing, people management, business development and leadership.

Whether you’re fascinated by what makes an attraction unforgettable, interested in the business behind the experience, or want to build a career creating places and experiences people love, this degree gives you the opportunity to turn that interest into specialist knowledge and practical management skills.

And there are some experiences you won’t find on every degree - you might even graduate on a rollercoaster.

On successful completion of study, we will issue the following award: BA (Hons) Visitor Attraction and Resort Management

Duration

University of Staffordshire undergraduate courses are usually 3 years for full-time study.

Courses which offer other study options have longer durations:

  • Full-time with a placement year, 4 years
  • Full-time with a foundation year, 4 years
  • Part-time, 4-9 years

Work placements

Turn your degree into a year of real industry experience.

A placement year between Levels 5 and 6 gives you the opportunity to step into the visitor economy, put your learning into practice and gain substantial professional experience before returning to complete your final year.

You'll have opportunities to gain experience across the visitor economy, with potential placement opportunities in London and beyond. Through our long-standing relationship with Alton Towers Resort, part of the Merlin Entertainments group, you can apply for placement opportunities at one of the UK’s best-known visitor attractions. Depending on the opportunity, you could gain experience across different departments and roles, developing your understanding of the people, operations, customer experience and business decisions that sit behind a successful attraction. Alton Towers placement opportunities are paid, allowing you to gain valuable professional experience while earning during your placement year.

Your placement doesn't have to be at Alton Towers. You can explore opportunities with visitor attractions and organisations across the wider visitor economy, including opportunities in London, other Merlin attractions and organisations elsewhere in the UK, or consider an overseas placement. This gives you the flexibility to choose an experience that reflects your interests and the career you want to build.

Whether you’re interested in attractions, resorts, events, heritage, hospitality, tourism or destination management, a placement year can help you build your CV, develop professional confidence, make industry connections and discover where your career could take you.

It’s more than a year away from university. It’s an opportunity to experience the industry from the inside, test your skills in a professional environment and return to your final year with a clearer sense of what you want to achieve.

Course content

Step behind the scenes and discover what it takes to create experiences people remember, and businesses that make them possible.

What makes a visitor attraction unforgettable? How do you turn a great idea into an experience that works for thousands of visitors? And how do you balance creativity, customer expectations and commercial reality?

On our Visitor Attraction and Resort Management degree, you’ll explore the answers to these questions while developing the specialist knowledge and management skills to shape the future of the visitor economy.

You’ll combine the creativity of experience design with the commercial thinking needed to make visitor-facing businesses succeed. You’ll explore customer experience, attraction development, events, operations, finance, sustainability, people and leadership - understanding not just what makes an experience great, but what happens behind the scenes to make it work.

And you won’t just learn about the industry. You’ll apply your ideas to realistic challenges through visitor experience evaluations, attraction concepts, event projects, destination planning and consultancy-style briefs. You’ll have opportunities to think creatively, solve problems and develop the confidence to make decisions like a future industry professional.

Year 1

Your first year gives you the foundations you need to understand the visitor attraction and resort industry.

You’ll explore what makes successful visitor attractions work, how memorable customer experiences are created and how service culture and the visitor environment shape the visitor journey. Alongside this, you’ll develop the financial, digital, academic and entrepreneurial skills that underpin successful businesses and careers.

Year 2

In your second year, you’ll start thinking beyond the individual experience and look at how attractions, resorts and destinations are managed and developed.

You’ll explore people and operations, consumer behaviour, event experience design and attraction development. You’ll also consider how destinations and resorts can balance memorable experiences with commercial success, sustainability and long-term resilience.

You’ll have opportunities to develop your own ideas and apply your learning to realistic industry challenges, building the commercial awareness and problem-solving skills you’ll need in your future career.

Placement year

Between Year 2 and 3, you can choose to undertake a placement year, putting your learning into practice in a professional environment. This gives you the opportunity to build substantial industry experience, develop your professional network and gain a clearer understanding of where you want your career to take you.

Year 3

In your final year, you’ll move from managing experiences to thinking strategically about the future of the visitor economy.

You’ll explore contemporary business challenges and how leaders can drive change, while considering emerging trends and changing visitor expectations. You’ll also complete an Applied Practitioner Research Project, investigating a real-world issue and developing evidence-based solutions.

Throughout the degree, you’ll connect your learning with the realities of the industry through guest speakers, employer-informed briefs, field-based activities, simulations, case studies and consultancy-style projects. You’ll have opportunities to tackle realistic industry challenges and understand how your knowledge and skills translate into the workplace.

By the time you graduate, you’ll have developed the commercial awareness, creativity, leadership and problem-solving skills to help shape what comes next – whether that’s the future of an attraction, a resort, an event, a destination or another part of the visitor economy.

Modules

The tables provide an indicative list of the modules that make up the course for the current academic year. Each module is worth a specified number of credits. Our teaching is informed by research, and modules change periodically to reflect developments in the discipline. We aim to ensure that all modules run as scheduled. If for any reason a module cannot be run we will advise you as soon as possible and will provide guidance on selecting an appropriate alternative module.

Entry requirements

What do I need?

UCAS

112-120 UCAS points

A Levels

BBC

BTEC

DMM

Work out your estimated grades using the UCAS calculator

Other UK qualifications

We welcome applications from students studying a range of international and UK qualifications, including Advanced Skills Baccalaureate Wales, Scottish Highers/Advanced Highers and the Irish Leaving Certificate. Offers will normally be made in line with our standard entry requirements and may include specific grade requirements in relevant subjects.

Facilities

The Den

The perfect space to chill out with comfy sofas and booths and food prep spaces if you want to bring your food from home. Read more

The Den includes:

  • Lockers to store your personal items
  • Comfy booths to sit, chat and eat in
  • Electrical sockets to plug in your devices
  • Wireless pads that charge the latest smartphones
  • A prep area for food and drinks
  • Fridges to keep snacks in
  • Low, soft seating for kicking band and unwinding

Digital Loft

A cross between a digital and natural environment, the Digital Loft brings the outside in with new and dynamic teaching spaces, state-of-the-art facilities and workstations, and a Reload retro gaming café with innovative touch-screen tables. Read more

Teaching and collaboration zones for all subject areas, a dedicated presentation space, a downtime reflection quiet area known as ‘Recharge’ and a faith room. This area of campus also houses the academic staff and student support teams, as well as a number of bookable meeting spaces for all. Fully integrated virtual conferencing is embedded throughout, and there are private pods for all to use for work or online meetings.

Reload Café

‘Reload' is the showpiece retro-gaming café with innovative touch-screen tables to order your food and drink as well as get live updates on activities and events as well as being able to play games whilst socialising.

Careers

Build a career creating experiences people remember.

A degree in Visitor Attraction and Resort Management can open up career opportunities across the wider visitor economy, from theme parks, attractions and resorts to events, tourism, heritage, leisure, hospitality and destination organisations.

You could build a career in areas such as visitor experience, attraction and resort operations, events and experience management, marketing, business development, people management or destination management, with opportunities to progress into leadership roles as your experience develops.

With London home to a huge range of attractions, cultural organisations, events, hospitality businesses and destination organisations, studying here can also give you the opportunity to build connections within one of the UK's most diverse visitor economies.

The skills you develop on the course are designed to give you more than specialist knowledge of the visitor attraction industry. You’ll develop your ability to understand customers, manage operations, solve problems, work with people, make commercial decisions and develop ideas - skills that can be applied across a wide range of visitor-focused businesses and organisations.

You’ll also have opportunities to build your professional experience alongside your studies. Through industry-informed projects, employer engagement, practical challenges and opportunities to undertake a placement year, you can put your learning into practice, develop your CV and build professional connections before you graduate.

Whether you see yourself managing the day-to-day operation of a major attraction, creating memorable visitor experiences, developing events, marketing destinations or leading a visitor-focused business, this course can help you develop the knowledge, experience and confidence to take your next step into the industry.

Students on this programme have the opportunity to enhance their studies with a placement year, gain valuable work experience, and take part in international activities—potentially supported by the Turing funding.

Teaching and assessment

Teaching

You will be taught via a combination of lectures, tutorials, industry visits and independent study. You will use resources including books, journals and digital databases, social media resource banks and more to immerse yourself in each discipline and you will be challenged to picture what the business landscape of the future will be.

Seminars enable you to discuss and develop your understanding of topics covered in lectures in smaller groups. In addition, you will have timetabled meetings with your academic mentor at least twice a year. You will be taught in first-class learning spaces throughout your course. Many of our courses are accredited or recognised by professional, statutory or regulatory bodies.

Studying in London also gives you the opportunity to explore visitor attractions, cultural venues and other organisations within one of the UK's most diverse visitor economies, bringing your learning to life beyond the classroom.

Assessment

There is strong focus on coursework that prepares you ensures you are industry ready after graduation. Your course will provide you with opportunities to test your understanding of your subject informally before you complete the formal assessments that count towards your final mark. Each module normally includes practice or ‘formative’ assessments, for which you receive feedback from your tutor. Practice assessments are developmental and any grades you receive for them do not count towards your module mark. There is a formal or ‘summative’ assessment at the end of each module. This includes a range of coursework assessments, such as essays, reports, portfolios, performance, presentations, an independent project and written examinations. 

Learning support

In addition to the excellent support you will receive from your course teaching team, our central Academic Skills team provides group and one-to-one help to support your learning in a number of areas. These include study skills (including reading, note-taking and presentation skills); written English (including punctuation and grammatical accuracy); academic writing (including how to reference); research skills; critical thinking and understanding arguments; and revision, assessment and examination skills (including time management).

Additional support

Our Student Inclusion Services support students with additional needs such as sensory impairment, or learning difficulties such as dyslexia.

Feedback

The course will provide students with opportunity to test their understanding of your subject informally before they complete the formal assessments. Each module normally includes practice or 'formative' assessments for which they receive feedback from your tutor. Practice assessments are developmental and any grades they receive for these do not count towards your module mark. There is a formal or 'summative' assessment at the end of each module and the grades from formal assessments count towards your module mark. Students will normally receive feedback on coursework assessments within 20 working days following the date of submission. Examination feedback may take a variety of formats. However, as a minimum, generic feedback will be made available to all students who take written examinations. 

Staff

Please note, teaching team staff members may change during your studies.

Profile Image

Amanda Payne

Senior Lecturer

Amanda is an active researcher and Course Leader for the FdA Visitor Attraction and Resort Management. She is working towards A PhD and is currently researching poverty alleviation through art and cultural tourism in Cambodia.

Amanda's profile
Profile Image

Frances-Marie Hitchen

Lecturer

Fran is a lecturer in Visitor Attraction and Resort Management, Business Management (Tourism & Events) and Chartered Manager Degree Apprenticeships and has vast industry experience enabling her to provide real life industry knowledge.

Frances-Marie's profile

Fees

For the course starting on 21 September 2026 the tuition fees are:

Tuition fees for BA (Hons)-Full-time
Study option UK / Channel Islands International
Full-time £9,790 per year of study £17,085 per year of study

For the course starting on 20 September 2027 the tuition fees are:

Tuition fees for BA (Hons)-Full-time
Study option UK / Channel Islands International
Full-time £10,050 per year of study £17,285 per year of study

UK and Channel Island students: This tuition fee is agreed subject to UK government policy and parliamentary regulation. If the UK government passes appropriate legislation, the fee for subsequent years of study may increase in each academic year. But this increase will not exceed the rate of inflation as measured by RPIX**. Any change in fees will apply to both new and continuing students. The University will notify students of any change as early as possible. Further information about fee changes would be posted on the University’s website once this becomes available.

**RPIX is a measure of inflation equivalent to all the items in the Retail Price Index (RPI) excluding mortgage interest payments.

Accommodation and living costs
Accommodation and living costs

Accommodation and living costs are not included in our fees.

Sources of financial support

If you receive funding from Student Finance you may be eligible to apply for additional benefits. Details can be obtained by visiting: www.gov.uk

Scholarships and additional funding

As an undergraduate student at Staffordshire, you may be eligible for additional financial support through one of our scholarships and bursaries. You can visit our funding page to find out more and check your eligibility.

Apply now to Visitor Attraction and Resort Management

Location Award Study option Start date Apply Link
Staffordshire University London BA (Hons) Full-time 21 September 2026 Apply now
Staffordshire University London BA (Hons) Full-time 20 September 2027 Apply now

Rules and regulations

If you are offered a place at University of Staffordshire, your offer will be subject to our rules, regulations and enrolment conditions, which may vary from time to time.

Students of University of Staffordshire enter into a contract with us and are bound by these rules and regulations, which are subject to change. For more information, please see: University Policies and Regulations.

University of the year

Academic Employability Awards 2026, Graduate Futures Institute

for overall student positivity

National Student Survey 2026

for Social Inclusion

The Times and Sunday Times Good University Guide 2026

for First Generation Students

The Mail University Guide 2026

in the UK for Games Education

Rookies Games Design and Development 2023, 2025

TIGA Best Games Institution 2024, 2025

of Research Impact is ‘Outstanding’ or ‘Very Considerable’

Research Excellence Framework 2021

of Research is “Internationally Excellent” or “World Leading”

Research Excellence Framework 2021