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If you have forgotten your password, please visit the self-service password reset page to get back into your account.
Please review the Self-Service Password Reset User Guide for detailed instructions.
To register, review, change or delete your contact details for Self-Service Password Reset (SSPR) and Multi Factor Authentication please visit the My Security Info Page. All students are automatically registered for SSPR using the personal email address from e:Vision.
If you are still unable to log on please contact the Service Desk.
If you know your current password and wish to change it follow the below instructions. If you are not sure of your password please see the section above.
Advice on password choice and storage
Choosing a strong, unique password for each important account you have helps to protect against unauthorised access to your sensitive personal information. Using different passwords means that, should one of your accounts be compromised, cybercriminals are unable to use the same credentials on other systems.
The recommendation from the Cyber Aware campaign is to use three random words. These can be any three words in any order, and numbers or special characters can still be used, for example 7blueElevat0rRis!ng33, but don't use words or phrases which are easy for other people to guess e.g. TheLionKing.
More information about password security
The Password Policy was last updated on 1st September 2015
The University uses identity protection tools to establish your typical IT usage to block unexpected behaviour. Types of activities that could be blocked include:
To add additional protection to your account, or to allow usage from locations/devices that would otherwise be blocked by the University policy, you should register for the University’s Multi-factor authentication system in at our My Security Info page. More information on Multi-factor authentication is available in the Multi-Factor Authentication User Guide.