If you need help and advice, then just ask Beacon!
Beacon is available 24x7 and can answer most common questions and queries.
If you have asked Beacon and still need further IT assistance, you can contact us in the following ways:
Use the online live digichat function to contact a member of the team to discuss your IT issues. Online live digichat is available Monday to Friday during office hours.
For assistance with IT call us on 01785 353800 This number is available 24 hours a day, 7 days a week, 365 days a year.
Our email address is firstname.lastname@example.org
The more information you can give us, the faster we can get you sorted, so please try to include as much detail as possible. Examples of really useful information include:
- Error Messages
- Student Username