Skip to content

WiFi and eduroam

Atoms/Iconography/360-white@2xion-briefcase - Ionicons Copy@2xAtoms/Iconography/calendar-dark@2xAtoms/Iconography/calendar-pinkAtoms/Iconography/calendar-pinkAtoms/Iconography/calendar-dark Copy@2x3B13F687-6EB2-452A-B918-16B02FF86090@2xchevron-right - FontAwesome@2x81A2B1C2-3C1E-48C0-8EAB-2BB76C1052E1@2xchevron-right - FontAwesome@2xchevron-right - FontAwesome@2xchevron-right - FontAwesome Copy@2x18D48E51-758C-47E9-949E-1E58FC9454A3@2xAtoms/Iconography/close-red@2xAtoms/Iconography/close-white@2xion-android-cloud-circle - Ionicons@2xAtoms/Brand/connected-uni-logo-white@2xAtoms/Iconography-download-icon-white@2xdropdown-chevron-black@2xAtoms/Iconography/dropdown-form-chevron-white@2xAtoms/Iconography/email-icon-light@1xF93E1E4C-136C-41CA-8FC9-02353765C1C0@2xA14CB21F-CD96-450C-BBD7-6647B25B0D0D@1xatoms/Iconography/facebook-icon@2xAtoms/Iconography/facebook-iconAtoms/Iconography/google-plus-icon@2xion-ios-information-outline - IoniconsAtoms/Iconography/instagram-iconGroup@2xAtoms/Iconography/linkedin-icon@2xion-android-menu - Ionicons@2x934F565B-4D4A-4BBE-B4EA-29E0D367BC7F@2xAtoms/Iconography/minus-icon@2xAEC8A5E2-9638-45F8-9E94-3C320D2410A9@2xAtoms/Iconography/nav-icon-white Copy@2xAtoms/Iconography/pause-icon-white@2xion-android-person - Ionicons@2xAtoms/Iconography/phone-icon-white@2x5131105A-B2E1-443D-A44D-E6DCCBBF53DD@2xAtoms/iconography/pintrest-icon@2xAtoms/Iconography/play-button-white@2xAtoms/Iconography-play-button-white-2@2xAtoms/Iconography/plus-icon-black@2xAtoms/Iconography/print-icon-light@2x34CD08DE-22EB-4484-B0B4-48190645DEBC@2xsearch - FontAwesome@2xAtoms/Iconography/search-white@2xAtoms/Iconography/snapchat-icon@2xAtoms/Iconography/tick-green@2xAtoms/Iconography/twitter-icon@2xAtoms/Iconography/twitter-iconAtoms/Iconography/youtube-icon@2xAtoms/Iconography/youtube-icon@2x

You should always be able to get online at Staffordshire University, with a variety of ways to connect.

If you are a Staffordshire University student, we have a wireless network just for you called Airnet.  To connect your phone / computer to Airnet, simply do the following:

  1. Scan for available WiFi networks
  2. Connect to the one called Airnet-Student
  3. When prompted, enter your username and password
  4. Click the Join button (or this may say Connect or OK depending on your device).
  5. If you are then given a warning, please click Trust or Connect to confirm that you trust our network
  6. If you are required to install a security certificate to connect to WiFi, the university’s root certificate is available.

Once connected, your device should remember these settings, and will automatically connect you to Airnet-Student WiFi wherever it is available.

Eduroam
eduroam_trans_200pix_tcm44-95417

 


Eduroam allows Staffordshire University staff and students to take their laptops, tablets and mobile devices into other Educational Institutions worldwide, and connect to WiFi using their Staffordshire University username and password.

For more information about Eduroam please visit http://www.eduroam.org

To connect to eduroam, please follow the instructions for your phone's operating system:

Windows

It is best to join Eduroam while still on the Staffordshire University campus to check you can join successfully. It will then continue to work when you visit other institutions.

  1. Click on the Wi-Fi icon in the system tray (this will appear to the bottom right of your screen).
    wifi-win10
  2. From the available network list, select ‘eduroam’ by clicking on it. Ensure that the ‘Connect Automatically’ box is ticked and click on Connect.
    networks-win10
    It is important to note that by selecting ‘Connect Automatically’ you will not need to login at the beginning of each session. Once you have logged in for the first time, subsequent connections to AirNet-Student will happen automatically.
  3. Enter your Username and Password and click OK.
    password-win10
    Staff usernames need to be in the format of: username@staff.staffs.ac.uk (e.g. aa1@staff.staffs.ac.uk
    - not your email address)
    Student usernames need to be in the format of: username@student.staffs.ac.uk e.g. a123456b@student.staffs.ac.uk
  4. Finally accept the identity verification message by clicking Connect.
    verification-wn10

You will now be connected to the Eduroam wireless network and will seamlessly connect when visiting other educational institutions using Eduroam.

If you change your password at any time, you will need to re-enter your details as per step three.

Once you have logged on you will have access to:

  • Internet
  • Email via the web mail service
  • Your Office 365 account (upon login)
  • Printing via online printing

Troubleshooting

Ensure that WiFi is turned on and your mobile device is not set to Flight Mode. If you have forgotten your University password or it is not recognised, you can complete a self-service password reset.

Still having problems connecting your device?

If you are still having difficulties in connecting your device please contact Digital Services.

If you are experiencing issues when connecting at partner institutions, please contact the partner institutions IT support in the first instance.

iOS

It is best to join Eduroam while still on the Staffordshire University campus to check you can join successfully. It will then continue to work when you visit other institutions.

  1. Select settings
    settings-ios
  2. Select Wi-Fi and choose Eduroam
    wifi-ios
  3. Enter your username and password
    password-ios
  4. Finally, accept the Security certificate

You will now be connected to the Eduroam wireless network and will seamlessly connect when visiting other educational institutions using Eduroam.

If you change your password at any time, you will need to re-enter your details as per step 3.

Once you have logged on you will have access to:

  • Internet
  • Email via the web mail service
  • Your Office 365 account (upon login and installing apps)
  • Printing via online printing or mobile printing

Troubleshooting

Ensure that WiFi is turned on and your mobile device is not set to Flight Mode. If you have forgotten your University password or it is not recognised, you can complete a self-service password reset.

Still having problems connecting your device?

If you are still having difficulties in connecting your device please contact Digital Services.

If you are experiencing issues when connecting at partner institutions, please contact the partner institutions IT support in the first instance.

Android

It is best to join Eduroam while still on the Staffordshire University campus to check you can join successfully. It will then continue to work when you visit other institutions.

  1. Select Settings > WiFi. From the available network list, select ‘Eduroam’ by clicking on it.
    wifi-android
  2. On the following screen, enter your Username and Password. This is sometimes referred to as Identity and password as per the screenshot below and click Connect.
  3. Student usernames need to be in the format of: username@student.staffs.ac.uk e.g. a123456b@student.staffs.ac.uk
  4. You will now be connected to the Eduroam wireless network and will seamlessly connect when visiting other educational institutions using Eduroam.

If you change your password at any time, you will need to re-enter your details as per step two.

Once you have logged on you will have access to:

  • Internet
  • Email via the web mail service
  • Your Office 365 account (upon login)
  • Printing via online printing

Troubleshooting

Ensure that WiFi is turned on and your mobile device is not set to Flight Mode. If you have forgotten your University password or it is not recognised, you can complete a self-service password reset.

Still having problems connecting your device?

If you are still having difficulties in connecting your device please contact Digital Services.


Public WiFi

If you are on campus and have no particular affiliation with the University you are still welcome to use the internet, via our free to use guest WiFi network.

To access this service, search for WiFi networks and connect to the one called WiFi Guest. Once connected, open a web browser and click Go in the web portal.

If you have ever used guest WiFi in a hotel or restaurant, it should be a familiar process. You will be asked to register with an email address. You only have to do this once, and WiFi Guest will then remember your details and connect automatically.

Download guest WiFi guide (PDF, file size: 521KB)