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National Student Survey

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NSS: Have your say

NSS stands for National Student Survey. In a nutshell, it’s a chance for you to tell us about your time here.

At Staffordshire University, we place great importance on hearing your views and feedback. Our learning community relies on effective communication between students and staff across all our campuses.

The NSS is the annual survey which asks you about that. All final year undergraduate students are eligible, and it gives you the opportunity to provide feedback about your course and reflect on your experience here at Staffs.

What you say helps to shape the student learning experience for future students and inform them as they make important decisions about their university choices: what they want to study and where.

Your voice helps us to develop and improve where necessary the academic experience for current and future learners.

You can share open and honest reflections about your experience – the NSS is anonymous.

You and your fellow students are the only ones who know what it is like to study on your course; this is why your feedback is important.

This is your opportunity to have your say – get involved and make a difference.

You are invited to reflect on your time here at Staffordshire University and think about your course and experience as a whole.

When visiting the NSS site, before you even begin completing the survey you will be given the chance to enter a prize draw, for the chance to win one of 5 x £150 Amazon vouchers. 

Win win!

What will I be asked?

You’ll be asked to rate the following series of questions with a score of 1 to 5. When answering questions please consider all your experiences at Staffordshire University, from the day you joined us right through to the present day.

The teaching on my course

  1. How good are teaching staff at explaining things?
  2. How often do teaching staff make the subject engaging?
  3. How often is the course intellectually stimulating?
  4. How often does your course challenge you to achieve your best work? 

Learning opportunities

  1. To what extent have you had the chance to explore ideas and concepts in depth?
  2. How well does your course introduce subjects and skills in a way that builds on what you have already learned?
  3. To what extent have you had the chance to bring together information and ideas from different topics?
  4. To what extent does your course have the right balance of directed and independent study?
  5. How well has your course developed your knowledge and skills that you think you will need for your future? 

Marking and assessment

  1. How clear were the marking criteria used to assess your work’?
  2. How fair has the marking and assessment been on your course?
  3. How well have assessments allowed you to demonstrate what you have learned?
  4. How often have you received assessment feedback on time?
  5. How often does feedback help you to improve your work? 

Academic support

  1. How easy was it to contact teaching staff when you needed to?
  2. How well have teaching staff supported your learning?

Organisation and management

  1. How well organised is your course?
  2. How well were any changes to teaching on your course communicated?

Learning resources

  1. How well have the IT resources and facilities supported your learning?
  2. How well have the library resources (e.g., books, online services and learning spaces) supported your learning?
  3. How easy is it to access subject specific resources (e.g., equipment, facilities, software) when you need them? 

Student voice

  1. To what extent do you get the right opportunities to give feedback on your course?
  2. To what extent are students' opinions about the course valued by staff?
  3. How clear is it that students' feedback on the course is acted on?
  4. How well does the Students' Union (Association or Guild) represent students' academic interests? 

Mental wellbeing services

  1. How well communicated was information about your university/college's mental wellbeing support services? 

Freedom of expression (not Welsh, Northern Irish and Scottish providers) 

27. During your studies, how free did you feel to express your ideas, opinions, and beliefs? 

Institution Optional Questions

B9. Welfare Resources and Facilities

There is sufficient provision of welfare and student services to meet my needs.                                                                         When needed, the information and advice offered by welfare and student services has been helpful.

B12. Learning Community

I feel part of a group of students committed to learning.
I have been able to explore academic interests with other students.
I have learned to explore ideas confidently.
Within my course, I feel my suggestions and ideas are valued.
I feel part of an academic community in my college or university.

B14. Entrepreneurial opportunities

If I was interested in starting my own business, I know where I could find support in my institution.
My Higher Education experience has helped me develop skills that could help me run my own business in future.
As a result of my Higher Education experience, I am more likely to consider running my own business in the future.


Institution Questions

Scale Question – I'm satisfied with my experience at Staffs Uni?
Open Question – What barriers have you faced during your studies, this could be personally, or academically?