Student Support and Experience Team

The Student Advice Team help students with a range of areas including:

• Information on Money Matters, from budgeting to applying to Student Support Fund, when students are struggling with financial concerns.
• Advice and guidance on academic processes, Exceptional Circumstances and International UKVI compliance and immigration advice (Student Route).
• Advice and support for disability and inclusion needs.

We have a sharepoint which any student with a Staffordshire University email account can access.  The sharepoint contains lots of useful information for you so please have a browse through the information.

How to contact the team

Book an appointment with an advisor!

We offer appointments in-person at Stoke campus, online via Microsoft Teams, and over the telephone. 

You will need to choose whether you would like an in-person appointment or an online/telephone appointment, and choose the service that best describes your query:

General Advice: Please select this service if you need advice on Exceptional Circumstances, Appeals, Academic Regulations or Student Success Support Fund claims.

Inclusion Advice: Please select this service if you need advice on a Student Inclusion Plan (SIP), queries regarding Disabled Students Allowance (DSA), exam adjustments or Personal Emergency Evacuation Plans (PEEPs)/Risk Assessments (RAs)

International Advice: Please select this service if you need advice on visa conditions (including working), visa extensions, work placements or course transfer/break in studies/withdrawal as a visa holder.

Book your appointment now!

 Alternatively, you can send us an email at student-support@staffs.ac.uk and we will aim to respond to you within five working days.