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You may have been asked to provide the university with supporting evidence. This page explains what that evidence may be and how it could be presented. The evidence might be required because you are submitting an Exceptional Circumstances claim, or because you are submitting an appeal against a decision that the University has made, for example, on your conduct.
When you’re completing assessments for your course, you have to provide evidence that is of a good quality, and usually needs to have been written by an expert on the subject. We expect the same when you need to provide us with evidence to support a process.
Supporting evidence needs to be of a certain standard, and we only accept certain types or forms of evidence. This is because we need to make sure that the information comes from a source which is not directly connected to you. The information also needs to be relevant to the circumstances we are looking at and written by someone who is a specialist in the area, such as a relevant medical professional. We need evidence to be in the right format so we can be sure that it has been sent to us from the author without being changed. The evidence should be dated, and it should also show or include the dates it relates to.
Your evidence should show us what has happened, when it happened, and how it affected you. Some circumstances can affect people very differently, so you should try to make sure that you provide evidence that shows how the situation or circumstances have impacted on you. It can also be helpful if you concisely explain to us how the evidence relates to the case or situation.
We know that sometimes it can be more difficult to provide direct evidence of a situation. Try to think about what other evidence you can provide that will show the impact on you. For example, if you were a victim of crime and you are struggling to get a statement from the police, but you met with a member of the Wellbeing team not long after the incident. The Wellbeing team member may be able to provide you with a supporting statement about your condition or state of mind at that time.
The University cannot obtain evidence on your behalf. As an adult student, it is your responsibility to gather and provide supporting evidence.
If you have any questions about the evidence that you could provide, or need support with these processes, you can speak to your academic mentor, a member of one of our Student Support teams, or the Students' Union Advice Team.