Support for Students

For a full guide of all the services that we offer, please see the online Student guide (PDF, file size: 954.04KB) .


Get Microsoft Office for free.

Did you know you can get the latest version of Microsoft Office from us for free?  You can install it on up to 5 different computers, as well as your mobile devices (phones, tablets, etc.).  Just go to on the device that you wish to install Office on and follow the instructions.


Free anti-virus software.

We also offer award-winning anti-virus for your home computer (PC and Mac); go to and login with your usual University details to download Sophos Endpoint Security for free.


Store all your files on OneDrive.

No need to rely on USB sticks while you're here at University - save all of your work to your OneDrive and you can access it from anywhere.  You get 1TB (1000GB) of storage, so you will never run out of space for your files, and OneDrive can be accessed from any PC, Mac, or mobile device.  Please see for details.


Your University email account.

Your student email uses the latest Microsoft Office Web Access, which gives you 50GB of space and allows you to access your email from anywhere.  Just go to from any computer or mobile device, and use your student email address to login (which is your username, followed by, so it will look something like


Need wireless? We've got your covered.

NWifi is available throughout the University.  Just connect to the AirNet-Student wireless network, using your normal login details.  See here for more details:


Need to use a computer on-site?

Need to find a spare computer while you're on the move?  Just check out on your phone for an instant update of computers that are available.


Help with academic skills.

Through one-to-one sessions, workshops and tutorials, we can help improve your academic skills. We’ll show you the correct way to go about academic writing and referencing, and provide guidance on avoiding plagiarism. We’ve developed a range of online support tools and fact files – and created an online Assignment Survival Kit  (ASK), that’s packed with tips and advice. Plus we also offer low cost binding and laminating to give your work and assignments that professional edge.

Using our libraries.

Our libraries are staffed by friendly helpdesk people and specialist librarians and have opening times to suit you.  Two of our main campus libraries are open until midnight and then 24/7 when you need it most. When you use the libraries don't forget to be safe if you do!.  We have more than 300,000 books and periodicals, as well as thousands of regularly updated electronic journals. We take care of lending, renewals and reservations.  And we can deliver requested documents to you within 1 to 3 working days.

How are we doing?

We are always interested in your feedback about our services and we want to improve them for you if we possibly can. However if do you feel you do want to raise an issue more formally please contact us.

We also have a Customer Agreement (PDF, file size: 97.31KB) to help you get the most from your library and IT facilities.