Emergency and 24 hour support

We hope this information is helpful.  Please note that Staffordshire University is not responsible for the quality, accuracy or effectiveness of the services, information or advice provided by organisations external to the University.

If you are looking for help in an emergency or feel you need support urgently, you could try one or more of these options (open 24 hours every day unless otherwise stated):

• phone for an ambulance and/or the Police on 999
• go to the Accident and Emergency Department at a hospital
• contact your GP or 'out of hours' GP support
• for Stoke on Trent and North Staffordshire phone the NHS Mental Health Crisis Care Team  on 0800 0 328 728 (option 1) 
• for South Staffordshire phone the MPFT NHS Mental Health Access Service  on 0808 196 3002 and for Shropshire, Telford and Wrekin on 0808 196 4501
• London phone the Newham Mental Health Crisis Line/Crisis Support on 0800 073 0066 
• For all other NHS crisis mental health lines not listed above  - these can be found at https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/
• for information and support for domestic violence and abuse, in an emergency call 999 . For confidential 24 hour support and information in Staffordshire contact New Era – New Era is the new holistic Domestic Abuse (new-era.uk) on 0300 303 3778 (victim helpline). 
• for information about options to consider immediately after a rape or sexual assault, visit the NHS Choices web pages.  You could also contact Staffordshire University Sexual Violence Prevention and Support Team.  If you wish to contact a Sexual Assault Referral Centre (SARC) in the Staffordshire and surrounding areas, you can contact:
  • Grange Park - Staffordshire Sexual Assault Referral Centre.  Cobridge Community Health Centre, Church Terrace, Cobridge, Stoke-on-Trent, ST6 2JW.  Tel: 0800 970 0372 or 101 if you want to access the service with Police support.
  • The Glade Sexual Assault Referral Centre -  Centres in Worcestershire and Telford Tel: 0808 178 2058
  • for London Home - NIA | Ending Violence Against Women and Girls (niaendingviolence.org.uk). Tel: 020 7683 1270