Operations/Departmental Manager Apprenticeship


The Higher Apprenticeship is a work-based qualification, designed for current leaders and managers, by employers looking for their ideal candidates or to develop their existing workforce. You will be exploring a range of essential skills in leadership and management, at both an operational and strategic level. The programme is suitable for all business sectors and takes place in our new fantastic state-of-the-art facility at our Stoke-on-Trent campus. It's even situated right next to the railway station for extra convenience.

Who is it for?

This apprenticeship is for new and existing employees who are working in a first line management role or want to take a step up into a management position

What are the entry requirements?

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

What qualification will be achieved?

On completion of the programme apprentices will achieve an Institute of Leadership and management Level 5 Diploma for leaders and managers. They can also register as a full member with the Chartered Management Institute and/or the Institute of Leadership & Management. Apprentices with 3 years' of management experience can apply for Chartered Manager status through the CMI.

Overall Apprenticeship Grade: Distinction / Merit / Pass / Fail

How long is the apprenticeship?

The course is typically 2 years long.

When can you start?

Apprentices can start in May, September or January.

When do they attend lessons?

Apprentices will complete three hours per week of online learning and assessments and are required to attend University for a one day induction and blocks of study throughout the programme.

What happens in lessons?

Face-to-face sessions will focus on team-based activities, including problem-based learning, task-centred investigations and case studies. There will be a strong emphasis on activity-focused learning and the apprentice will be expected to engage actively in all sessions. The face-to-face sessions will be combined with online materials using the University's Virtual Learning Environment (VLE). If apprentices choose the distance learning route all materials will be on-line and include podcasts, videos and webinars.

How will the Apprenticeship be assessed?

All modules will have a variety of assessments; these are tasks set to produce a variety of work appropriate to the module topic, which are graded and contribute to progression through the degree. The assessments include report writing, group activities and presentations and a portfolio will also be compiled over the length of the course. The employer is expected to assign a work place mentor who will monitor the development of the portfolio and meet with the apprentice and assessor to discuss progress.

How much will it cost?

For levy-paying organisations the cost is paid from their digital account at a rate of £9,000. For non-levy paying organisations the cost is £900.

What will the apprentice study?

There will be a range of units and a work based project which will run for the length of the course. Topics include:

  • Change management
  • Identifying new opportunities
  • Creation and monitoring of KPIs
  • Project management
  • Finance
  • Leading teams
  • Building relationships
  • Communication
  • Decision making
  • Problem solving

Register your interest

If you don't have an organisation in mind, we can guide you through everything. Discuss an apprenticeship with us by contacting our apprenticeships team on 0800 169 2148 or email apprenticeships@staffs.ac.uk

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