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Student Wellbeing Service

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We all experience problems and difficulties that affect our mental wellbeing and as a student, you may well find yourself experiencing some of these. These might be related to issues and events at university, or they might be connected to previous experiences or issues in your personal life.  Some examples of the sorts of things you might be affected by are: Relationships (with friends, partners or family); Self-harm: Eating difficulties; Study problems; Loneliness; Suicidal thoughts; Depression; Self-confidence; Sexuality; Bereavement; Anxiety; Gender; Addiction; Cultural issues; and Self-esteem.

If you're finding it difficult to engage with your studies or struggling to cope more generally with any of these types of issues, you can access support through our Student Wellbeing service.  To access support and arrange an appointment, simply fill in the online form by clicking the link below.  You can use this form to access a range of support available within the University.

Please note: we are not an emergency mental health service.  Please do not complete and submit the online form if you are seeking support in an emergency.  If you are looking for help in an emergency or feel you need support urgently, please see emergency and 24 hour support.

Once you have submitted the form we will contact you to arrange an appointment.  We aim to respond to forms submitted to our Student Wellbeing service within two working days (not including weekends) during term-time, and within five working days (not including weekends) out of term-time.

If you have recently had an appointment with one of our practitioners and want to arrange another appointment, please complete the online form again (there is a shorter version if you have completed it within the last 3 months – follow the guidance in the form).  Alternatively, you can contact our admin team by telephone or email to request another appointment.

To enable students to access and use our support most effectively, we offer a one-at-a-time model of support to most students who contact us.  This approach means each appointment will be a standalone appointment – with the option to arrange further appointments during the academic year.  A single appointment may be sufficient in itself (many students find that one appointment is enough).  But you can book another appointment with our team if you feel you need to at any stage.  This gives time to reflect on what was discussed and to try out any suggestions or other options of information and support before making another appointment.  We can also offer follow on support where appropriate.  In addition, we can signpost or refer you to NHS or other community services, particularly where specialist or longer-term support is needed.

If you have any difficulties filling out the form or have any queries, please contact us.

Covid-19 pandemic precautions

Please note that due to the current situation regarding Coronavirus, the Student Wellbeing and Safeguarding Team is currently providing the majority of appointments by phone or video call.  If you are unable to have the appointment by phone or video call due to exceptional circumstances and require a face to face appointment, please let us know when we contact you to arrange an appointment.  We are currently only able to offer face to face appointments at our Stoke site.