Prior to joining the University in 2021 I worked for BT for almost 25 years, the last few years within the Apprenticeship Funding and Compliance Team, again ensuring a compliant provision of over 5000 apprenticeships. Before this I was a Performance Analyst, Root Cause Analyst, Customer Service Coach and Customer Service Advisor.In my currently role I make sure we are adhering to the ESFA Funding rules - checking applications, qualifications, processing breaks, returns and withdrawals with the correct evidence, making sure reviews are taking place and finally ending training and claiming Apprenticeship certificates.Away from work I am Chair of Trustees at Park Wrekin Gymnastics Club, where I also hold various roles - Welfare Officer, Coach, Judge, Receptionist and Fundraiser. In addition I am Secretary for teams at Newcastle Town FC.
Academic qualifications
Expertise
Apprenticeship Compliance