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Our main city campus is in Stoke-on-Trent. We also have our Centre of Excellence in Healthcare Education, located in Stafford.
The people who govern and manage the University.
If you or someone you live with has symptoms of COVID-19, tests positive for COVID-19 or, if you have been contacted by NHS Track and Trace and need to self-isolate, here you can access support and guidance on the steps you need to follow to help the University maintain a covid-secure environment.
Our response and support processes are designed to ensure the health, safety and wellbeing of our students. By understanding these, keeping informed and taking action when it’s necessary, we will be able to offer information advice and support
If you need to self-isolate you must let the University know via our online form so that we can support you.
This includes anyone who:
What to do if you have symptoms of COVID-19
Take actionIf you are at home or in University Halls of Residence/Shared private accomodation when you experience symptoms, stay there and do not come onto campus. If you are on campus, make sure you maintain two metre social distancing, wear your face covering, apply hand gel and immediately head home.
To ensure the safety of others, you need to immediately self-isolate. If your test result is positive you’ll need to remain in isolation for 10 days, and members of your household (including flatmates if you are living away from your family home) will need to isolate for 14 days. If your test result is negative there is no need to continue isolating. More information on how to self-isolate from the NHS can be found here.
Tell your course leader
Email/call your course leader and let them know you are experiencing symptoms.
Request a test
Don’t delay, as soon as you have symptoms request a free test (in person or by post) from the NHS.
*A national COVID-19 testing site is operational at Fenton Manor Sports Complex in Stoke-on-Trent. Please scroll to the bottom of the page for specific information on this test centre.
Report your symptoms
You must report any symptoms immediately on our online form. You will need your student number to complete this form, so make sure you have your ID handy if you don't know the number by heart.
We’ll support you
You’ll receive information after you have notified us.
Getting your test result
You’ll receive this from the NHS within 48 hours (although we know that this is currently taking longer) and you’ll need to let our COVID-19 Support team know the result immediately.
If your test results are negative:
As long as you feel well and have not been told to isolate by NHS test and trace, you no longer have to isolate.
If your test results are positive:
The NHS test and trace system will send you an email or text and you’ll need to give details of your close contacts.
Once you have completed the online form the COVID-19 response and support team will contact you to offer information advice, guidance and support. If you’re isolating within University accommodation, we can help to organise food and other essential resources so you don’t have to leave your accommodation.
Completing a period of self-isolation/recovery
Keep isolating for at least 10 days from when your symptoms started. Anyone you live with, and other close contacts identified, must self-isolate for 14 days from when you start self-isolating.
If you have any health concerns about your recovery support is available through the NHS – read more about COVID-19 recovery support.
When can I come back to campus if I have had a positive test?
You can come back to campus after isolating for 10 days as long as:
You can find more information on how long to self-isolate for on the NHS website.
If someone in your household (this includes a university flat or a shared house) is feeling ill and is having a Covid-19 test, you should not come onto campus.
Contact your course leader. If the ill person in your household receives a negative test result then you can come back to campus. If they receive a positive test result (they have COVID-19), you SHOULD NOT return to campus until the period of isolation as advised by the NHS Test and Trace team is over. You should keep your course leader informed of this.
If someone in your household is well but has been told to isolate because they have been in contact with someone with COVID-19 outside the house, you should still attend campus as normal. Only if that person starts to develop symptoms should you stay at home and follow the advice above. Please keep your course leader involved throughout.
If you're told to self-isolate by NHS Test and Trace or the NHS COVID-19 app:
See additional guidance from the NHS
Here at Staffordshire University we are doing everything we can to support you through the COVID-19 pandemic, which is why we have established a dedicated team that is on hand to offer support 24/7.
Our COVID-19 Support and Response Team covers:
How do I contact the COVID-19 Support and Response team?
The team can be contacted via telephone on 01782 298 500 or via email by writing to email@example.com.
What happens if I contact the COVID-19 response team?
If you reach out to our team, whether you test positive, begin to display symptoms or are required to self-isolate because you are a close contact of someone who has tested positive, you will receive support, information and guidance.
A national COVID-19 testing site is now operational at Fenton Manor Sports Complex in Stoke-on-Trent.
Located on Fenton Manor’s car park, the walk-through facility is open from 8am to 8pm seven days per week.
The regional testing site at the bet365 Stadium can only be used by people with access to a vehicle, whereas the national testing site at Fenton Manor can be accessed on foot.
If you need to book an appointment, please visit nhs.uk/coronavirus or call 119. Please do not ring Fenton Manor directly to book a test, booking via the above link is the only way to book a test at the community testing centre.
Residents without an appointment will be turned away. Tests are only available for Stoke-on-Trent and Staffordshire residents who are showing symptoms of coronavirus.
Booking information for residents making an appointment at Fenton Manor Sports Complex, City Road, Fenton, Stoke-on-Trent ST4 2RR:
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