Enrolment FAQs

If you have legally changed your name, you will need to email your deed poll document or marriage certificate to studentconnect@staffs.ac.uk.  Please don’t book a virtual face-to-face enrolment slot until the change has been made as we need to enrol you in your new name.

Your face-to-face enrolment will take place in person and not on-line.

During International Enrolment, you will be required to present your passport and BRP (Biometric Residence Permit)/Visa (or collect your BRP from us if you have requested it is delivered to the University), as well as the certificates listed in your CAS and offer letter.

Students who are studying at a UK partner college, or via distance learning do not need to complete face-to-face enrolment.  

If you don’t have access to IT and/or there are other reasons why you can’t complete face to face enrolment on-line, then please get in touch with us at AskSaAS@staffs.ac.uk

If we can’t help to resolve this, we will arrange a face to face appointment for you in person on the University campus. 

Find information on your student card on our student card webpage.

Your Student ID Card can be used year after year. If you've taken a break in your studies, progressed to another course or repeated a year, your card access will be updated remotely however you may wish to update the expiry.

If your Student ID card has expired or has been lost, stolen, or damaged, you may request a replacement via Beacon or visit Student Connect providing your student number and expected date on campus.