Frequently asked questions about accommodation

First, you’ll need to register on the ResLife accommodation portal website. For full instructions, please see our how to apply guidance.

You can apply for accommodation once you've formally accepted your course offer through either UCAS or the University, allowing 48 hours for your acceptance to be processed. It’s a good idea to apply as soon as possible as we allocate on a first-come, first-served basis.

You can apply for accommodation if you've selected Staffordshire University as either your firm or insurance choice University via UCAS and have your Student ID number.

Yes, you can apply. However, priority is given to students who have us as their first choice.

We work through applications in date order from when we receive them. As you can imagine, there are a lot of applications so this process can take some time. Sit tight, we'll get back to you as soon as we can. We'll only send you an offer when your application to the University is unconditional and we’re your first choice. This means that if you've got exam results to wait for, it'll be after you receive them.

No, that's why we ask you to rank your options. Your application preferences are subject to availability, but we'll try our best to offer you the accommodation you want. Apply as soon as possible for a better chance.

We’ll let you know your room upon arrival. When accepting your offer, you’ll be shown the type of room, but not the room number. This is because it is often necessary to adjust your room allocation before you arrive.

Yes, you're covered under our block insurance policy up to £5,000. Full details our block insurance policy can be found on the Cover4Insurance website.

Internet Services in our on-campus Stoke-on-Trent accommodation is provided by Glide. This means you get access to 30MBps internet included in your rent. College Court internet services are supplied by ASK4.

Maybe. It depends how you watch TV. Visit the TV Licensing website for more information. We take care of the TV Licence for the TVs we provide in communal areas, so you don't need to worry about that.

Yes. Just make sure you let us know and you take responsibility if it leaks.

We don't, however you can purchase bedding or kitchen utensils through Chaffinch Student. Chaffinch are a local company and we work together to make sure what you buy is in your room when you arrive.