Online enrolment

Yes! All students starting a new programme of study are required to complete online enrolment.

During online enrolment you will be guided through a series of screens. You'll be asked to confirm your personal details, you'll find information about your tuition fees (if applicable) and you'll upload a photo for your Student ID Card.

You'll receive an email from us inviting you to enrol online.  In this email we’ll provide you with your username and password. The email will be sent to the correspondence email address you provided at the point of application.

Completing online registration will take about 15 minutes, and you'll need:

• Your Staffordshire University student ID number, which can be found on any formal email correspondence from the University.
• A digital photograph for your Student ID Card (maximum file size 10MB and it can be any of BMP; GIF; JPEG; JPG; PNG.) 
• Two forms of ID.  One must be your passport, birth certificate or Biometric Residence Permit and the other could be be a driving licence, National identity card, College ID card, bank card, or utilities bill (which includes your name and address).  All students are expected to provide at least one form of photo ID. 
• Unless you are paying your own fees, you will need to provide your account details (in order for the University to make any payment to you that you may be eligible for).
• A valid credit/debit card to arrange payment of your fees (this will only be required if you are liable to pay fees or are waiting for your student finance to be confirmed).
• Please note that if you have a sponsor other than Student Finance England, you'll need to upload a sponsorship letter as proof when you complete the tuition fee stage. If you have difficulty doing this, please email your letter to income@staffs.ac.uk 

To ensure a smooth registration process, we encourage all students to complete as many of the online enrolment steps as possible before arrival - particularly the Student ID Card section in step two.

However, if you're unable to complete online enrolment prior to your arrival, don't panic. Staff will be on hand at your face-to-face enrolment session to help you through the process and answer any financial queries you may have.

While you're completing online enrolment, you can click on the “?” icons for further guidance about particular sections.

If you're stuck, staff will be on-hand on your arrival day to help you get sorted. 

If you're unable to wait until then and you can't find the information you're looking for on our enrolment webpages, please contact enquiries@staffs.ac.uk.

If you've forgotten your password before you've fully completed online enrolment, or think you may have been locked out of your account, please call Digital Services (IT support) on 01785 353800.

After completing online enrolment, most students are required to enrol in person. For more information see our face-to-face enrolment section.

As part of the online enrolment process, you'll be asked to upload a photo of yourself for your Student ID Card.

You're encouraged to complete this step as early as possible so that we can have your Student ID Card ready when you arrive.

You'll be notified of where and when to collect your Student ID Card at your face-to-face-enrolment or through your course area.

You’ll be given your student card when you do face-to-face enrolment. If for some reason it is not ready, provided we have your photo on record, we can produce one while you wait.

All returning students are required to re-enrol online before the start of the new academic year.

Forgotten your password over the summer? See the password reset section below.

The online registration portal will open for returning students approximately two weeks before your course start date.

At this time, you'll be sent an email from the University inviting you to online enrolment. The email will be sent to both your personal and Staffordshire email accounts.

UK Students

Your Student ID Card can be used year after year - just be sure that your course end date is accurate. If you've taken a break in your studies or repeated a year, you may need a new card. Visit the Student Hub and bring your old card with you for a free replacement.

If your card has been damaged, bring it with you to the Student Hub for a free replacement.

If your card has been lost, you can request a replacement card from the Student Hub or by visiting our Student Card Replacement page. 

International students

All international students’ cards are valid for one year.  In order to renew your card, you are required at the start of each academic year to undertake a right to study check.  This involves you bringing your passport and visa to a specified point for verification by our International Student Support team.  Once this check has been completed, you will receive your new student card.  Please note that this check must be completed within 4 weeks of the start of term. 

While you're completing online enrolment, you can click on the "?" icons for further guidance about particular sections.

If you're stuck, staff will be on-hand on your arrival day to help you get sorted. 

If you're unable to wait until then and you can't find the information you're looking for here, please contact enquiries@staffs.ac.uk.