Operations/Departmental Manager Apprenticeship - Level 5

Kickstart your career

You will receive an Institute of Leadership and Management Level 5 Diploma

Course content

A focus on team-based activities, problem-based learning, task-centred investigations and case studies

University support

Our central Academic Skills team provides group and one-to-one help to support your learning

Ensure that you are well-equipped for a role as an Operations/Departmental Manager by enrolling on this apprenticeship at Staffordshire University.

An operations/departmental manager is responsible for providing input to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, and supporting people through coaching & mentoring.

Who is it for?

This apprenticeship is for new and existing employees who are working in a first line management role or want to take a step up into a management position.

It is suitable for individuals who are working as a Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager, Head of Department or a variety of specialist manager roles.

On successful completion of study, we will issue the following award: Institute of Leadership and Management Level 5 Diploma

Location
Stoke-on-Trent campus
Duration
Typical duration for this apprenticeship is 2 years.
Start date(s)

Typical start dates are September/October and March/April.

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Course content

The apprenticeship covers a diverse range of topics over the duration of the programme: 

Modules

Year 1 Modules:

  • Managing and Leading People and Teams
  • Managing Business Processes

Year 2 Modules:

  • Managing Business Processes
  • Improving Your Performance

End-point Assessment will follow the completion of all modules.

Professional accreditation

Upon completion of this apprenticeship you can register as a full member with the Chartered Management Institute and/or the Institute of Leadership & Management. Apprentices with 3 years' of management experience can apply for Chartered Manager status through the CMI.

Entry requirements

  • Level 2 maths and English (GCSE, functional skills or equivalent)

  • Ideally a level 3 or qualification in a relevant subject

Fees

For levy-paying organisations the cost is paid from their digital account at a rate of £7,000. For non-levy paying organisations the cost is £350.

Delivery and assessment

Delivery

You will be expected to engage with the learning and the materials each week of the programme. You will be invited to attend two face-to-face sessions each semester on consecutive days at the start of a new module. For the remaining weeks, new material, case study discussions and class debates will be conducted in our online learning environment.

Face-to-face sessions will focus on team-based activities, including problem-based learning, task-centred investigations and case studies. There will be a strong emphasis on activity-focused learning and the apprentice will be expected to engage actively in all sessions.

Assessment

All modules will have a variety of assessments; these are tasks set to produce a variety of work appropriate to the module topic, which are graded and contribute to progression through the degree. The assessments include report writing, group activities and presentations and a portfolio will also be compiled over the length of the course. The employer is expected to assign a work place mentor who will monitor the development of the portfolio and meet with the apprentice and assessor to discuss progress.

Learning support

In addition to the excellent support you will receive from your course teaching team, our central Academic Skills team provides group and one-to-one help to support your learning in a number of areas. These include study skills (including reading, note-taking and presentation skills); written English (including punctuation and grammatical accuracy); academic writing (including how to reference); research skills; critical thinking and understanding arguments; and revision, assessment and examination skills (including time management).

Additional support

Our AccessAbility Services support students with additional needs such as sensory impairment or learning difficulties. You will also have full access to our support services such as Student Guidance.

Feedback

Examination feedback may take a variety of formats. However, as a minimum, generic feedback will be made available to all students who take written examinations.

Responsibilities

  • The employer must not ask the apprentice to contribute financially to the direct cost of learning
  • Ensure apprentices are given a minimum of 6 hours per week in off-the-job training.
  • Enter into a contract with Staffordshire University
  • Participate in reviews with the apprentice and university, providing evidence and feedback on progress at work and success in meeting apprenticeship milestones
  • Provide a safe, healthy and supportive environment, which meets the needs of the apprentice
  • Provide apprentices with a contract of employment for the duration of the apprenticeship on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning
  • Provide the apprentice with paid time to attend off-the-job training, including additional support for English and Maths, or support accessed for learning difficulties and/or disabilities
  • Recognise that the apprentice must complete the apprenticeship within their working hours
  • Support the apprentice to gain new skills
  • A citizen of a country within the European Economic Area (EEA) or have the right of abode in the UK and have been ordinarily resident in the EEA for at least the previous three years on the first day of learning
  • Able to complete the apprenticeship in contracted working hours
  • Be an employee (have a contract of employment for the duration of the apprenticeship) on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning
  • Be in a new job role (nine months or less), or in an existing job role, where significant new knowledge and skills are needed - employer statement of justification needed (relevant to the apprenticeship)
  • Be in full-time employment for at least 30 hours a week (37.5 for nursing apprenticeships)
  • Has the right to work in England
  • Maintain a safe, healthy and supportive environment, which meets your needs
  • Not be enrolled on another apprenticeship at the same time
  • Participate in reviews with the employer and university, providing evidence and feedback on progress at work and success in meeting apprenticeship milestones
  • Administer the funding and running of the apprenticeship standard to an acceptable standard of quality and in compliance with the ESFAs requirements
  • Agree jointly between the university, the employer and apprentice, an Individual Learning Plan (ILP) ensuring that satisfactory progress is achieved and to ensure that the contents of the ILP fulfil the requirements of the apprenticeship standard
  • Provide a safe, healthy and supportive learning environment, which meets the needs of the Apprentice
  • Provide off-the-job learning and assessment and oversee the on-the-job skills development as detailed in the ILP
  • Provide support on the selection of the endpoint assessor, if applicable. The endpoint assessment will be completed by the learning provider for all integrated degrees

Careers

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Enquire

To join a higher degree apprenticeship programme, enquire with us today.

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