Role of the Health Care Assistant in the Community Academic Credits

Location Stafford campus


Course Start

This is a 7 week module delivered over two terms.

Term 1 continuing in Term 2 Held on Tuesdays from 09.30 – 16.30 on the following dates:

9th and 23rd October; 6th and 20th November; 4th December 2018; 29th January; 26th February 2019


To apply for this module please click here

Faculty Faculty of Health Sciences

Course outline

The module will undertake to provide the fundamental knowledge and skills pertinent to the HCA role in primary care or in the community in a safe and patient-focussed manner.

Entry requirements

You must be employed as a Health Care Assistant

Course content

This is a 15 credit level 3 module which is class room and skills laboratory taught sessions. The content of the course includes Introduction to studying in higher education. This module will enhance clinical skills. The competencies supporting this module have been carefully mapped to complement Skills for Health (Occupational Standards), Key Skills Framework (NHS) and The Care Certificate.

The module will undertake to provide the fundamental knowledge and skills pertinent to the HCA role in primary care or in the community in a safe and patient-focussed manner in the following areas:

  • Introduction to studying in higher education

  • Legal and professional responsibilities as an HCA e.g. accountability, delegation, code of conduct, patient consent 

  • Basic medical terminology 

  • Record keeping – within HCAs area of work to include: IT skills,recall of patients/population manager searches/read codes/nGMS contract 

  • Equality and Diversity 

  • Duty of care,-communication, privacy and dignity, fluids and nutrition, awareness of mental health, dementia, learning disability, safeguarding adults and children 

  • Infection control 

  • Health and Safety 

  • Blood pressure monitoring 

  • Venepuncture 

  • Health status check e.g. new patient check 

  • Chaperoning 

  • Treatment Room – stocking of/storage of vaccines, cold chain, equipment checks 

  • Health promotion including awareness of support groups, EPP, PALS, self-care. 

  • Personal and Professional Development 

  • Dealing with and how to talk to patients including difficult consultations

The module encompasses the following assessments:

Formative assessment

To complete a short self-assessment “quiz” at the beginning and the end of the module.

Summative assessment:

  1. Complete a SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis and a Personal Development Plan to increase self-awareness of your existing knowledge and skills and how these might be developed in the future.

  2. Compile a practice resource “Who’s who in the Primary Healthcare Team” that can be used to support patient care (no wordage) 

  3. A short descriptive discussion that explains some of the significant issues involved in delivering health care in a primary care/community setting pertinent to your role as an HCA.

Key Features

This module will enable you to develop knowledge and understanding of the broad concepts associated the role of a Health Care Assistant.
Programme Specification This module is for Health Care Assistants who are currently in post and have access to a mentor to support in competencies within the workplace.



The Role of the Health Care in the community level 3 module year will enable students to progress to The Long Term Conditions Module and gain a Certificate of Continuous Professional Development for Health Care Assistants – Delivering Care in the Community 30 Credit Award.


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