Juan Raman Mullor

I lead centralised evaluation at the University of Staffordshire, I'm responsible for our student voice surveys (e.g. Course and Module feedback) and support the evaluation of our Access and Participation Plan. I design, deliver and train practitioners to implement research and evaluation - through inception to output development, reporting and presentation - that informs evidence-based projects and interventions to reduce structural inequalities. I'm a strong communicator, with proficiency in multiple languages, and experience managing projects in the international development, social commercial research and higher education sectors.

I am a professional researcher, evaluator and Senior Fellow of the Higher Education Academy (SFHEA) with more than six years’ experience delivering projects in the higher education, international development and charity sectors in the UK and internationally. I also have more than 11 years’ experience as an educator and educational developer in SEND, ESL and mainstream education, supporting marginalised students in some of the UK’s most deprived local authorities, as well as in Nepal and South Korea. As a specialist in social justice research, I advocate for participatory approaches and believe resolutely that the lived experience of people should drive the design, delivery and evaluation of interventions to address social inequities. In addition to my expertise as a mixed-method participatory researcher, I am an SFHEA reviewer and mentor with a passion for educational enhancement, capacity building training, and contributing to the building of collegiate, inclusive, and accountable workspaces.

At the University of Staffordshire, I steer the institution’s drive for theory, evidence and evaluation-based practice. Central to this is managing evaluation of the university’s Access and Participation Plan (APP), an institutional strategy implemented to identify and mitigate risks to access, continuation, completion, attainment, and progression among marginalised student groups. A core part of this is using MEAL expertise, such as theory of change and robust evaluation planning, to measure success and drive enhancement.

I also lead the University of Staffordshire’s student satisfaction surveys, ensuring student voice is at the heart of pedagogic enhancement. My work here includes stakeholder management, communications, planning, design, delivery, analysis/reporting, and our accountability mechanism: closing the feedback loop. As well as ensuring student voice drives curriculum change, management of student satisfaction surveys drive insights that inform the University’s strategy to improve NSS, PTES, and league table performance.

I contribute to strategic projects such as the development of a UK higher education measure of student basic needs, including the design and development of a validated tool that identifies and addresses acute financial hardship among our student population. My research was published by The Purpose Collective and discussed at both the Labour and Conservative Party conferences in 2023.