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Fruit and refreshments made available throughout whole of day. All meals and refreshments are included in each price. Unfortunately we cannot give refunds for children's meals.
Payment of nursery fees can be made online, please visit our online payment portal or by card at the University finance department cashier’s office via telephone on 01782 294412, or in person. All payments must quote child’s full name.
Please note you will be invoiced at the end of the month in advance. All invoices are due prior to attendance and must be paid by the 10th of the month in advance.
If payments are made late this will jeopardise your child’s place and will result in incurring additional charges for collection.
Short term bookings are available in the nursery. We can offer full day or hourly places to children under the age of eight. Such bookings are dependent on the availability of space in the nursery. To make a short term booking, please call the Nursery on 01782 294981.
All children over three are entitled to a free education place a term after their third birthday. Funding is available over 38 weeks (15hrs) or 50 weeks (11hrs) of the year. Government funding for children between two to three years can be applied for if your child meets the criteria. All meals will have to be charged. Snacks 70p, breakfast and light teas £1.30 each, lunch £2.95. For further details, please contact: The Nursery on 01782 294981 firstname.lastname@example.org
You may be eligible for government help with childcare costs through tax-free childcare, 2, 3 and 4 year old free childcare, (15 hours over 38 weeks) or (11 hours over 50 weeks), 3 and 4 year old free childcare (30 hours over 38 weeks) or (22 hours over 50 weeks), tax credits, universal childcare, care to learn. Please refer to the links on childcarechoices.gov.uk.
The nursery accepts vouchers from any employer’s childcare scheme. Talk to your employer about how your nursery fees can be deducted from your salary before tax, saving you money on childcare.
Student Childcare Grants may be available from Student Finance England to help with the costs of childcare. For more information, visit www.gov.uk/childcare-grant. For assistance with the forms, or for any further financial advice please call:
Please note any child collected late at the end of their session will be charged £10.00 per full/part 15 minutes.
All nappies must be supplied by yourselves. We do have a small stock to use in an emergency, these will be charged at £1 per nappy no liability is held if children have an allergic reaction to the nappies supplied.
All holidays must be paid in full.
All absences must be paid in full including sickness. Please inform staff of all absences otherwise it is procedure to contact you if we have not been informed of an absence to ensure the well-being and safeguarding of the child. (Stoke: 01782 294981 or email: email@example.com).
All booking changes/cancellations must be done so in writing giving a minimum of one calendar months’ notice in order to not incur any further charges. You are not allowed to swap days of attendance from one week to the next. University changes to fee structures or sessions times will also be given in writing with a minimum of a calendar months’ notice.
Please note the nursery could close up to a maximum of five days for staff training / nursery outings etc throughout the year. A minimum of two months notice will be given. The nursery will also be closed during 24th December to 1st January and other University closure days as outlined on the academic calendar and parent’s notice board. A minimum of four months notice would be given if the University needed to withdraw the nursery services. Unless registration from OFSTED was withdrawn with immediate effect.
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