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Personal support

In Support

In Support

We're here to help

We want to ensure that you make the most of your time as a Staffordshire University student, which is why we offer support to you outside of your academic life. Below, we detail some of the support services that we have on offer, which can be accessed digitally or over the telephone.

The Student Hub

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The Student Hub is your one-stop-shop for a wide range of student support facilities and a place where you can connect and engage with services such as Student Information, Student and Wellbeing Support and Careers and Personal Development. The hub is open from 8am to 8pm for you to contact them via email, telephone, or drop in if you can.

Health and Wellbeing

As a student, you may well find yourself experiencing some problems and difficulties that affect your mental wellbeing. These could be related to issues at university or they might be connected to previous experiences or events in your personal life. 

Our Student Wellbeing services can provide support for anything that may affect you, including relationships, loneliness, anxiety and depression, sexuality and addiction. We have dedicated Counsellors and Mental Wellbeing Advisors on hand who are specially trained and able to help, whatever the issue and the team can provide one-to-one appointments via Skype or telephone.

Students going through a tough time can also access free online support with Big White Wall. The service provides peer and professional support, with trained counsellors, any time of the day or night - 7 days a week, 365 days a year - and is completely anonymous.

Here at Staffs, we’re committed to making study accessible to everyone. If you have a disability, learning difficulty, long-term illness or mental health condition, our AccessAbility co-ordinators can help to put specialist support plans in place to help you with your study.

For someone in my position - slightly older and working a full-time job alongside studying - distance learning was perfect. The facilities and resources offered by distance learning at Staffs meant that I never felt isolated or overwhelmed. The ability to cultivate a community with like-minded people all over the world via the learning portal is invaluable.

Lucas Pollard

Careers and Networking

Whether your career’s just starting or it's already well-established, our Careers and Personal Development team can offer plenty of support to help you get ahead. They can help you plan your next steps, connect with employers, gain more experience and build a great CV. Through our BeInspired programme, the team can also help if you want to freelance, consult or start your own business. Our Career Coaches can provide one-to-one appointments over the telephone.

MyCareer is the first place to go to look for jobs and work experience and ask career-related questions and our Career Assessments are online tests that generate personalised reports to help you to understand your career preferences. There’s also a series of Career Toolkits that cover a range of topics; from completing application forms and interview techniques through to creating a portfolio and understanding a business plan.

The Students’ Union

As a Staffordshire University student, you’ll automatically become a member of our Students’ Union - even though you're not on campus, their team are still there for you! Run by students, for students, they’re independent of the University and can provide a range of help and advice to ensure your voice is heard.

Their Student Advice Centre offers information covering a range of topics, including wellbeing and money management. You can also book an appointment to speak to one of their advisers over the telephone for free, impartial and confidential advice. Plus, there are a range of clubs and societies that can be accessed virtually, such as the Gaming Society.