Janet Francis

Senior Lecturer

School of Digital, Technologies and Arts

After a brief teaching career I worked in the computing industry for twelve years. For much of this time, I managed technical service departments and held responsibility for service development and the establishment of metrics associated with service delivery and use.

I have been lecturing in the field of Information Systems at Staffordshire University since 1999. Additionally, I am heavily involved in the specification and management of work-based and distance learning awards with particular interests in Foundation Degrees and apprenticeships. The quality assurance of delivery at partnerships is also a key aspect of my role.

Academic qualifications

  • BSc(Hons) Geology, University Of Nottingham
  • PGCE (Teaching Qualification), University Of London
  • MSc Computer Science, University Of Birmingham
  • PGC Research Methods, Staffordshire University

Expertise

  • Information Systems Design
  • Design and development of work-based learning awards and modules
  • The supervision of work-based projects
  • Professional skills development

Research interests

I am working towards a PhD in the area of Service Innovation and Management. I also have an interest in non-traditional learning, particularly work-based learning.

Publications

  • Uden, L., Francis, J.(2008) Actor-network theory for Service Innovation, International Journal of Actor Network Theory and Technological Innovation Vol. 1, Issue 1 Pages: 23-44.
  • Uden, L., Francis, J., Dai, W (2008) Service Quality for Service Innovation, Proceedings of IEEE International Conference on Service Operations and Logistics, and Informatics, October 12-15, 2008, Beijing, China, Volume 2 Page(s): 2779-2784

Enterprise and commercial interests

I am involved in the specification and management of work-based learning awards and currently work with a number of Health Informatics Services, Britvic PLC and BT PLC.

Teaching

I am currently involved in teaching the following modules

Face to face
CESCOM10064-3 INTRODUCTION TO PROFESSIONAL AND ACADEMIC SKILLS
CESCOM10066-3 INTRODUCTION TO WEB AND DATABASE TECHNOLOGIES
CESCOM10092-4 PROFESSIONAL BUSINESS SKILLS
CESCOM10093-4 SKILLS FOR COMPUTING PROFESSIONALS
CE00315-5 PROFESSIONAL AND ENTERPRISE DEVELOPMENT
CE00831-6 KNOWLEDGE MANAGEMENT IN ORGANISATIONS

Work Based/Distance Learning
CEW10024-5 STUDY SKILLS AND RESEARCH METHODS FOR WORK-BASED LEARNING
CESCOMD10160-6 ICT FOR SERVICE INNOVATION AND MANAGEMENT (DISTANCE LEARNING)
CESCOM10162-6 ICT PROJECT MANAGEMENT
CESCOMD10230-6 CAREER PLANNING AND MANAGEMENT OF ICT SYSTEMS (D/L)
CESCOMD10161-6 ICT HONOURS PROJECT (DISTANCE LEARNING)

I supervise a number of work-based projects and I also manage the following modules which run as part of HND/FDSc awards at our partner colleges.

CESCOM10088-4 PROFESSIONAL AND ACADMIC SKILLS FOR APPLIED IT I
CESCOM10089-4 PROFESSIONAL AND ACADMIC SKILLS FOR APPLIED IT II
CESCOM10097-4 WEB AND DATABASE TECHNOLOGIES
CESCOMW10237-5 INFORMATION SYSTEMS IN ORGANISATIONS (WORK BASED LEARNING)
CESCOM10118-5 GOOD PRACTICE PORTFOLIO
CESCOM10112-5 FDSC PROJECT FOR COMPUTING AND ICT

Top 250 Young University

Times Higher Education Young University Rankings 2020

Top 15 for Teaching Quality

The Times and The Sunday Times Good University Guide 2021

Top 15 for Social Inclusion

The Times and The Sunday Times Good University Guide 2021

Midlands University of the Year

Midlands Business Awards 2020