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We're here to help

Do you have a burning question or need a pointer in the right direction? Whatever your issue, we’re here to help.

Come to a drop-in session or book an appointment to see the International Student Support team in the Student Hub. 

Drop-in

If you have a quick question or issue that can be easily resolved, you can come to a drop-in session. No need to book, just turn up! Drop-ins are held Tuesday and Friday between 12pm to 1pm. 

Appointments 

If you think you’ll need a more in-depth discussion, you can book an appointment for 20 or 45 minutes.

There are also appointments that last 1 hour 30 minutes which are designated for those who need to complete a visa application. 

Please use our booking system.

Call-back service 

Do you have a question but can't make it to a drop-in or an appointment? We offer a call-back service which you can book online. Slots are available from 9.30am to 10.30am, Monday to Friday.  

Please use our booking system

Email 

You can also email ISS to ask the team a question or request information.