As we approach the festive season, we would like to share some information with you regarding arrangements at the University during this period.
University closure details
Over the Christmas period many areas of the University will be closed from 5pm on Wednesday 21 December 2022, and will reopen on Tuesday 3 January 2023 at 8am. During this period, emails will not be monitored.
Any queries or questions, sent to the University during this period will be replied to when the University reopens on the 3 January 2023. However, our website has lots of information and resources available to help you with many of the queries you may have – please do refer to the following links for more guidance:
· International Admission queries
· International Student Support queries
· International Pre-arrival queries
· International welcome queries
· Questions relating to applying for your visa
Travel during the Christmas and New Year period
As the university is closed during the Christmas and New Year period, we would strongly advice against travelling during this period. Travel can also be expensive at this time of year and in addition, the UK national rail service and Border Force staff have indicated that they plan to take strike action (meaning there will be a reduced service) during the festive period which will cause disruption and travel delays. Therefore, please if you can, arrange your travel so you arrive in the New Year when more services will be available, and the University is reopen to help you should you encounter any problems.
What happens if I receive my visa decision and the University is closed?
All applicants are advised to inform us of the outcome of their visa decision as soon as this is received. To ensure this information is received quickly please let us know the outcome of your decision by completing the following form. In addition, once you have booked your travel to the UK, please notify us so that we can prepare for your arrival by completing the following form. You can also use this form to ask any questions you may have. If you fill in this form, you will not need to email us with the information. The team will follow up with any responses when we reopen on 3 January 2023.
What happens if I travel during the Christmas period and have an issue at the border? Who can help me?
If you do travel during the Christmas period and encounter an issue at the border, then please contact the University security team on the following number +44 (0)1782 294837 who will be able to assist you. This number is for emergencies only and they will be unable to help you with general queries relating to your application for study, CAS, or any other information and will ask you to email the team who will respond when we reopen.